Customer Account Representative

Sandpoint, ID Full Time
POSTED ON 3/6/2024
This position is responsible for the control of all formal documentation used in the Account Management Department and general control of all Account Management related files.  Coordinates general office organization and reception type duties for the Account Management Department.

ESSENTIAL FUNCTIONS AND BASIC DUTIES (other duties may be assigned)
  • Follow all employee guidelines and Quality Systems Regulations (QSR’s) as defined by Nissha Medical Technologies’ practices, policies and Standard Operating Procedures (SOP’s) to ensure that customer requirements and FDA (or equivalent) regulations are met.
  • Demonstrates knowledge and acts in accordance of NMT’s Employee Guidelines and applicable quality standards as outlined in NMT’s Quality Manual. 
  • Provides support to create and monitor Account Management Documentation and files.
  • Monitors performance of and prepares summary reports for Account Management
  • Assists in the creation and update of systems, forms, documents and general operating procedures (SOP's).
  • Schedules appointments, maintains calendars, and schedules travel for various staff.
  • Takes calls and messages for Account Management during their absence. 
  • Composes and types routine correspondences and meeting summaries
  • Supports Account Management with MOR’s, QBR’s and annual Business Reviews.
  • Processes orders to support Account Management as needed.  Processes all Dominican orders.
  • Operates general office equipment (i.e. computer, duplicating machines, calculating machines etc.).
  • Assists with Reception duties.
  • Coordinates and prepares for customer visits and others as assigned.
  • Provides administrative assistance to management
  • Abides by all safety and security rules set forth by the company and regulatory agencies
  • Regular attendance
  • Assist as needed the Quoting Team with data analysis, formalizing quote, various documentation, etc.

MINIMUM QUALIFICATIONS

Qualifications & Experience
  • Basic understanding of administrative functions.
  • Knowledge of all related computer applications including Microsoft Word, Excel, Access, PowerPoint and Outlook.

Education
  • High School Diploma or General Education Degree (GED).
  • Associates Degree in Business Administration preferred, but not required.

Knowledge, Skills, & Abilities
  • Computer Skills    
  • High Proficiency in MS Word, Excel, Access, PowerPoint and Outlook
  • Create and edit forms, letters and complicated documents.
  • Create and edit spreadsheets utilizing a variety of functions.
  • Maintain and edit databases
  • Create and edit presentations using MS PowerPoint, statistical software package
  • Send email, schedule appointments, and complete other tasks associated with MS Outlook.

Physical Requirements  

This position requires the physical ability to: 
  • Frequently remain in a stationary position for long periods of time.
  • Regularly use hands and fingers to make small movements and handle small parts/tools.
  • Frequently reach with hands and arms.
  • Frequently make repetitive movements
  • Occasionally move between buildings and offices (campus environment).

Some overtime may be required depending on project timeline. 


Special Work Conditions    This position is exposed to quiet office noise level except when required to go into the production areas where there is exposure to loud machine noise. May be exposed to inclement weather when moving between buildings on site.

Salary.com Estimation for Customer Account Representative in Sandpoint, ID
$53,405 to $69,081
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Customer Account Representative.

Click the checkbox next to the jobs that you are interested in.

  • Access Control Skill

    • Income Estimation: $42,792 - $55,510
    • Income Estimation: $52,320 - $74,033
  • Account Management Skill

    • Income Estimation: $59,298 - $78,340
    • Income Estimation: $61,105 - $93,243
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Nissha Medical Technologies

Nissha Medical Technologies
Hired Organization Address Wolcott, CT Full Time
Nissha Medical Technologies is looking for a Design Engineer I to join our Engineering Team in Wolcott, CT. The main foc...
Nissha Medical Technologies
Hired Organization Address Colorado Springs, CO Full Time
Nissha Medical Technologies is looking for an Extrusion Operator to join our Colorado Springs Team! The Extrusion Operat...
Nissha Medical Technologies
Hired Organization Address Norwalk, OH Full Time
POSITION SUMMARY This position is responsible for planning, directing and coordinating activities of designated projects...
Nissha Medical Technologies
Hired Organization Address Buffalo, NY Full Time
Nissha is seeking Full-Time Manufacturing Associates for 3rd shift! 3rd Shift (SUN-THURS 11:30P-7:30A) Summary: Manufact...

Not the job you're looking for? Here are some other Customer Account Representative jobs in the Sandpoint, ID area that may be a better fit.

Technical Service Representative (TSR)

Customer Engineering Services (CES) -cesservice, Spokane, WA

Account representative

Guidant Financial, Sandpoint, ID