What are the responsibilities and job description for the LEADER - TEAM LEADER AFTERMARKET position at Niterra North America Inc?
Lead and oversee aftermarket operations to meet or exceed requirements and business objectives.
Essential Duties:
- Adhere to all company policies and procedures which include IATF, ISO, ISMS, and Safety related policies.
- Ensure process achievements and promote customer focus throughout the organization.
- Lead AFM associates and provide feedback to managers for evaluations
- Coordinate/perform physical inventory of AFM product as required
- Full understanding of SAP, including but not limited to picking, pulling, parts movement, inventory control, creating Transfer Orders, Inbound Deliveries, and Replenishment Transfer Orders for AFM;
- Assist in establishing effective AFM operating procedure/work instructions;
- Prepare and notify appropriate personnel for next shift operation;
- Investigation, resolution and prompt reporting of abnormal supply quantities to appropriate personnel;
- Provide departmental training/communication;
- Maintain documentation according to specified procedures;
- Establish/coordinate/report storage capabilities and capacities;
- Promptly report appropriate information to management;
- Assist with receiving process, including Handling Unit creation, process to include audits of customer specific products received into the AFM Warehouse;
Other Duties:
- Perform packaging and labeling functions for aftermarket orders in a prompt manner in accordance with SAP inventory management system;
- Perform Put Away and Pulling functions based on customer orders and attendance issues;
- Performance of household duties including 5S;
- Prompt reporting of any abnormalities to management;
- Will perform other duties as assigned by management;
- Overtime and shift changes on short notice.
Academic Skills/Knowledge/Experience:
- High School Diploma or GED required
- Vocational/Technical certification preferred
- Combination of post-secondary education and/or previous associated work experience commensurate to two years required
- Will be required to complete continuing education courses as mandated by management
- MS Office preferred
- SAP experience preferred
- Problem identification and resolution
- Excellent organization, planning, and administration
- Multi-task
- Effective communication
- Strong verbal communication skills
- Basic computer
- Recordkeeping
- Front Line Leadership
- Highly tactful and diplomatic
- Maintain confidentiality
- Adapt to changing needs in fast paced office
- Cope with stressful situations
- Effective time management of self and subordinates
Physical Requirements:
- Ability to see and hear (correctable)
- Ability to communicate verbally
- Safety shoes and Hi-Vis required
- Lift up to 50lbs unassisted
- Lift 51 - 75lbs with assistance
Potential Hazards:
- Hazard associated with business
