Program Specialist - CSIT

Overview

Job Summary

The successful candidate will work with a team of highly motivated professionals who are passionate about developing and executing forward-thinking solutions to support New Jersey companies working in the innovation based entrepreneurial space. The successful candidate will perform duties that will assist CSIT with the implementation of various grant and educational programs.

$51,138 - $56,820

Note:

The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

Responsibilities

Essential Duties and Responsibilities

• Work with the EDA CRM system to ensure that applicants to the various program are entered into CRM as contacts with all required information fields.
• Review various applications with CSIT and EDA for various grant programs and prepare notification of missing documentation to applicants. Follow up with applicants to complete their submission packages.
• Upload missing documentation from applicants into CRM
• Perform research to assist with the development of new program concepts including various seed grants and Innovation Districts
• Update the CSIT website with content as new initiatives are developed
• Develop content and coordinate with others in CSIT on the quarterly CSIT innovates newsletter
• Prepare slide decks for various CSIT program informational webinars and coordinate with EDA communications on event logistics
• Prepare data on applicant demographics for use in analyzing program effectiveness and DEI metrics
• Follow up with applicants on annual reporting requirements
• Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.
• Must complete annual and semiannual self-assessment as required.
• Performs other duties and special projects, as assigned.

Qualifications

Required Skills and Abilities

• Must have strong customer service and interpersonal skills
• Must use good judgment and initiative in selecting the most effective works methods and tools in order to meet time deadlines and have the ability to prioritize tasks & functions effectively under pressure
• Must be process orientated and have good process improvement skills
• Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staff
• Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision
• Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff
• Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers. 
• Proficient in Microsoft Office Suite and the ability to learn new software packages

Required Qualifications

Education and Experience Requirements

• Associates degree and/or equivalent professional experience

• Two to five years’ experience in business office environment;

Advanced degree or industry specific certification may be substituted for 1 year of experience

Physical Demands

• Ability to lift 50 pounds

Travel

• As necessary to events, meetings, businesses, etc.

Certificates and Licenses Required

• License: Staff are required to possess a valid driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position

Note

The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job.  This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time.  Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees. 

This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.

NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.

Equal Opportunity Employer

Position Requirements

• Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.
• Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011 to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.
• Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.