Field Service Technician - Power Electronics

Exponential Power - a leading provider in stored power solutions utilized by energy leaders in offshore, telecom, energy-services, utilities, oil & gas, data centers, motive power, material handling, distribution and manufacturing industries.

POSITION SUMMARY

A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment.

Why work as a UPS Field Technician at Exponential Power?

• All Techs start at 3 weeks of PTO, plus holidays
• Medical, Dental, Vision and 401k benefits
• Great work-life balance
• Overtime available
• In-house training to turn you from a battery novice to a battery expert!
• Opportunities for career growth

POSITION QUALIFICATIONS

• Maintain a safe working environment at all times. Report possible concerns to lead person or supervisor.
• Perform preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
• Perform initial starts-ups.
• Provide 24/7 on-call emergency services as required.
• Work with other team members to complete custom and large installation projects.
• Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
• Establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
• Maintain and safeguard company-issued tools and equipment.
• Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
• Protect company proprietary information, manuals, and records.
• Maintain vehicle in safe and operational condition and maintain current insurance and a valid license at all times.
• Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
• Timely and accurate completion of paperwork including Field Service Reports, time cards, and expense reports.
• Maintain technical documentation for study and/or review.
• Provide training and guidance to less experienced employees where necessary.
• Attend product specific training as necessary.
• Safely clean up electrolyte spills.

Other Physical Requirements

• Vision (Near, Distance, Color, Peripheral, Depth Perception, must have or be corrected to 20/20)
• Ability to wear Personal Protective Equipment (PPE) (Eye protection, others)