Job Posting for FULL TIME FLOATING TELLER at Northwest Opportunities
Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the region by traveling to various locations and working a varied, flexible schedule.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or Equivalent preferred
Work Experience:
Customer Service Experience preferred
Cash Handling Experience preferred
Banking and/or Retail Experience preferred
ESSENTIAL FUNCTIONS:
Work a flexible schedule that varies weekly based on the needs of the region, including availability during all daily work hours
Adapt to changes in scheduled work hours on a daily basis, as necessary, based on the needs of the region
Report to various locations within the region for weekly scheduled hours as determined by the region’s need
Travel to various locations within a workday, as necessary, based on the needs of the region
Provide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephone
Communicate with customers to recognize cross-selling opportunities
Contribute to the overall sales performance of the office team
Educate and/refer Northwest solutions that meet our customer/client needs through the Northwest 360 model – bank, borrow, invest and insure
Complete educational training as assigned
Participate in regular office meetings
Contribute to the office’s success of operations and audit
Able to work evening hours and weekends as scheduled or assigned
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Salary.com Estimation for FULL TIME FLOATING TELLER in WARSAW, IN
$37,294 to $51,735
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