What are the responsibilities and job description for the Terminal Manager position at Norfolk Southern Corp?
The Terminal Manager manages all rail operations in the terminal and ensures that a high quality of safe, on-time service is mirrored throughout the staff. A successful candidate needs excellent customer service skills, leadership skills, communication skills, problem solving skills, and a proven ability to motivate his/her teams to high performance and a self-starter. We are looking for a strong team member who leads by example and brings an innovative mindset to enhance our Norfolk Southern family!
Principal Duties:
- Responsible for investigating accidents and injuries to determine cause and minimize future occurrences.
- Often work with train dispatchers and customer ops group
- Responsible for the on time inbound and departure of freight trains
- Plans the operation of local trains to provide required service to customers and fulfill service requirements.
- Requires a good working knowledge of safety and operating rules, train operations, FRA regulations, hazardous materials, labor agreements, crew call, and other applications.
- Develops, motivates, and trains employees who work in the assigned territory.
Additional Requirements:
- There is a lot of bending, kneeling, crouching, climbing on/near equipment
- You will be standing and walking over uneven terrain
- Successful completion of the conductor certification is required
- You will be responsible for supervising Agreement (union) employees
- Train rides
- Rule incidents and injury investigations
Benefits of Working with NS:
- Relocation may very well be involved in growing within the company (we do provide a relocation package)
- Bonuses include annual raises and salary bonuses (based off performance)
- Full healthcare day one of employment
- Pension and 401k plan
- PTO with the addition of 10 holidays
Skills and Abilities:
- Communication Skills
- Customer Service
- Time Management
- Decision Making
- Developing Employees
Job Related Experience:
Preferred Level: 3-5 year
Education:
Preferred Level: Bachelor's Degree (BS)
Preferred Majors:
- Business
- Business - Transportation Operations / Logistics
- Supply Chain Management
Technical Skills:
- MS Outlook
- MS Word/Word Processing
- Other Technical Skill will be included in training
Future Jobs:
- Sr. Road Manager
- Sr. Terminal Manager
- Asst. Superintendent
- Road Foreman of Engines
Work Conditions
Environment: Outdoor/Field
Shift Work: No
On-Call: Yes
Weekend Work: Yes
Travel Required: 0 - 2 Days per Month,
Company Overview
Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation’s premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
