Compliance Manager

Compliance Manager Annual Salary - $80,000-$100,000

The CAR Group is a team of executive managers who provide leadership and management services to a collection of high-performing, privately held retail automotive dealerships throughout Southern California and Florida. The organization maintains its primary management office in Newport Beach, CA. The organization is seeking an experienced compliance professional to fill the new role of Compliance Manager. The Compliance Manager will perform periodic audits of the organization’s compliance efforts across its various operational domains, provide summary reports of the outcome of those audits to executive leadership, and will study ongoing compliance efforts, and recommend possible improvements to the compliance process. The position reports to the General Counsel for the organization and offices in Newport Beach, CA.

The management group serves over 1,500 employees across 16 physical dealership operations as well as two auxiliary management offices and other sites and storage lots and generated revenues.

While the Compliance Manager has no direct reports, they will work closely with the organization’s executive leadership, dealership leadership, and staff to understand and monitor existing compliance practices while also working to implement new or changed compliance processes as needed. They serve a critical role in auditing, reporting, and improving compliance procedures related to:

• New and used sales transactions, the sales desk, and inventory management
• F&I and customer-related financial transactions, parts, and the mechanical shop
• Marketing, digital advertising, and FTC-mandates
• Technology, IT, and vendor contract compliance
• Safety protocols, local, state, and federal requirements
• Develop a schedule of weekly, monthly, quarterly, and annual supporting compliance audit activities in conjunction with the supervisor to establish a routine cadence to compliance management efforts and support the organization’s Compliance Program.

The ideal candidate will possess the following characteristics:

• Precise in following directions and monitoring the company’s compliance policies
• An empathetic understanding of the operating conditions and working environment in which compliance must occur; works to build and sustain a compliance process that “works” for the users
• Demonstrates a “learner’s mindset” to the team in support of the organization’s belief in Continuous Improvement
• Trustworthy can be counted on to deliver work as promised when promised

As part of its initial onboarding duties, the Compliance Manager will be expected to execute these specific projects in addition to numerous other routine and ad hoc responsibilities:

• Begin a program of study in process experience thinking to aid ongoing compliance improvement efforts

Along with the behavioral characteristics and personal values mentioned above, the ideal candidate will possess an educational and experiential background similar to the following:

• Extensive experience in retail automotive operating environments
• Extensive experience in a compliance-related role
• A portfolio of successfully implemented special projects demonstrating the candidates’ organizational methods and expertise in working with others
• Experience with the organization’s information management systems critical to the compliance effort across domains

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization