Job Posting for Loan Officer at North American Savings Bank

Portfolio Loan Officer – Non-Conforming Lending

Reports To: VP Portfolio Lending

Department: Residential Lending

Required hours/schedule: Full Time: 40 hours/week. This position will be hybrid for those in the KC Metro area, and is open to remote candidates in the following states: AZ, DE, FL, IA, IL, IN, KS, MO, NC, NE, NH, OH, PA, TX, WV

Looking for a career with a great company culture, potential for growth, and the opportunity to join a successful sales team? At North American Savings Bank (NASB), we believe that exceptional customer service starts by cultivating an exceptional work culture—one that recognizes and rewards hard work, provides the right tools for success, and believes that healthy, happy associates are the foundation of a strong organization. NASB has been in business for over 95 years, and we are looking for new team members who want to develop and succeed in our Residential Lending Department!

We are currently looking for a Portfolio Loan Officer to join our Residential Sales Team and originate Non-Conforming QM loans (“Non-QM”)

Job Summary

The Portfolio Loan Officer will be responsible for converting Non-QM leads and referrals to closed mortgage loans. A Portfolio Loan Officer specializes in originating loans that do not meet the standard qualifications of an agency or government conforming loan. A Portfolio Loan Officer will exhibit a high motivation for success, sound judgment, independent decision making, and ability to follow all guidelines, policies and procedures established by NASB. We provide an array of Non-Conforming QM solutions to millions of underserved borrowers that do not meet traditional mortgage guidelines. We offer and originate mortgages in all 50 states.

Key Responsibilities

Originate Non-QM Loans by working closely with borrowers who don't qualify for traditional mortgage loans to understand their financial situations and recommend suitable non-conforming loan products, such as Bank Statement Loans, DSCR (Debt Service Coverage Ratio) Loans, Flex, and 1099 Loans.
Ability to identify and sell non-conforming lending products to customers that are non-traditional borrowers.
Call NASB provided Non-QM leads and accurately update lead records in NASB’s lead management system in a manner consistent with company guidelines/policies.
Relationship and referral building: Develop and maintain relationships with realtors, builders, referrals, and personal contacts to build and maintain a strong client base.
Construct a complete and an accurate 1003 loan application while utilizing multiple technology options.
Collect all applicable information from the customer before submitting the file to processing/underwriting to ensure file quality expectations are met.
Work closely with the operations staff to help address and facilitate problem solving on escalated issues and find timely resolutions.
Provide superior internal and external customer service that exceeds the customer’s expectations.
Complete required periodic training for regulatory compliance in accordance with state and federal laws.
Maintain a work schedule and required working hours consistent with departmental policy, which will include some evening and weekend hours as needed.

Requirements

Bachelor’s degree in finance/Accounting or related field preferred.
Minimum of 3 years mortgage experience and 3 years of functional working knowledge of Residential Lending sales and operations experience.
General knowledge around mortgage product offerings and Non-QM loan products.
Ability to understand and lead through complex transactions, multiple property types, markets, and varying loan structures and their impact on security of collateral.
Strong analytical, problem-solving skills, and interpersonal communication.
Sound judgment and decision-making abilities while working in a high-pressure environment.
Adaptability and agility to quickly learn new and changing technology advancements.
Effective business communication skills (both oral and written).
Excellent time management, detail oriented and organizational skills.
Highly motivated with the ability to work autonomously with limited supervision.
Demonstrate a positive attitude focused on success and a strong team culture.

Work Environment

This position will work remotely -Open to remote candidates in the following states: AZ, DE, FL, IA, IL, IN, KS, MO, NC, NE, NH, OH, PA, TX, WV

Employee Benefits

NASB offers competitive compensation and excellent benefits packages, including:

Comprehensive health insurance options including medical, dental, and vision coverage.
401(k) retirement plan with immediate employer match.
Exclusive mortgage and banking benefits.

If you have any questions, please contact jobs@nasb.com

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.

North American Savings Bank (NASB) is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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