What are the responsibilities and job description for the Processing Assistant IV position at North Carolina Dept of Health and Human Services?
This position is housed at the Kinston VR office in Kinston, NC. The selected candidate for this position reports directly to the Counselor-In-Charge, processes documents and completes requests for clerical work by the assigned counselors, Counselor- In-Charge, Lead Office Assistant, Other Office Support Staff, and Unit Manager. This position serves as the front desk receptionist and first point of contact for the office. The selected candidate will be responsible for assisting the public and answering a multi-line telephone system. This person provides clerical services, issues authorizations for services and claims processing (billing) for 2 caseloads in the Kinston VR Office.
Job responsibilities include the following:
- Gathering diagnostic data to assist the counselors in determining eligibility and developing a plan of services
- Assisting counselor in determining eligibility and developing a plan of services
- Providing follow up with consumers, vendors and community resources
-
Assisting counselors in managing budgets, and ensuring goals are effectively
met and completing all assigned administrative tasks - Operation of computer, printer, copy machine and telephone are essential for essential for the performance or this position.
- Other equipment may be used in the office setting. Incumbent will also work with management/LOA in providing support to special projects (purging files, inventory).
-
Casework support for other caseloads may be required to ensure office and
caseload coverage.
The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
- Competence in computer usage to include word processing, spreadsheets, data entry, email, internet and basic administrative tasks
- Experience working with a variety of professionals to include counselors, medical providers, community partners and consumers
- Experience in casework management preferred
- Working knowledge of the purpose, services and programs offered by Vocational Rehabilitation/ Independent Living
- Able to prioritize work assignments from staff to meet deadlines
- Proven ability to handle multiple tasks and handle interruptions
https://oshr.nc.gov/work-for-nc/how-do-i-get-job
Minimum Education and Experience Requirements
High School Diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.
Processing Assistant IV
Chatham, County of (NC) -
Pittsboro, NC
PROCESSING ASSISTANT IV
Iredell County, NC -
Iredell, NC
Medical Record Examiner Supervisor 12 - Caro Psychiatric Hospital
Word Processing Assistant 5-E7 - Revenue and Tax... -
Caro, MI
