Housekeeper Team Leader

CLASSIFICATION TITLE: Building Environmental Services Tech

DEPARTMENT: Plant Facilities

POSITION LOCATION: Durham

POSITION NUMBER: 60087817

POSTING DATE: Friday, October 13, 2023

CLOSING DATE: Friday, October 27, 2023 5 p.m.

POSITION TYPE: 12-month SHRA, FLSA Non-Exempt, 1.0 FTE

HIRING SALARY RANGE: $34,971 – $37,270

Hiring salary will be determined based on experience, equity, budget, and market considerations.

This position is eligible for shift premium, as appropriate.

Hiring salary will be determined based on experience, equity, budget, and market considerations.
NCSSM and the Housekeeping Department foster an environment of collaboration across departments and divisions and support community-engaged service and research. NCSSM is proud of the diversity of its student body and we seek to attract an equally diverse application pool for this position. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran or national guard. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at hr@ncssm.edu.

This is to fill the 2nd shift (10:00 p.m. – 7:00 a.m.) Housekeeper – Team Leader position. Position reports to the Housekeeping Supervisor. Duties include, but not limited to, cleaning and care of offices and public areas, perform basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, sanitizing, vacuuming, stripping and waxing floors, etc., to keep working areas in a clean and orderly condition. Empty trash receptacles and recycle bins. Fill dispensers such as tissue and soap with the proper product and amount. Schedule work to minimize impact to the campus community. Perform physically strenuous activities such as moving furniture and operating buffers, carpet machines, and other cleaning equipment, listen and respond to customer needs promptly and respectfully, and other duties as requested by the supervisor.

Report all maintenance items to the Housekeeping Supervisor, Maintain an inventory of cleaning materials, supplies and equipment to ensure appropriate levels needed to perform work. Work is routine and repetitive in nature and may require strenuous physical exertion.
Must be able to climb stairs and lift up to 50lbs. Employees may be required to work some overtime and weekends due to special school events and programs. Normal working hours are Sunday – Thursday 10:00 PM – 7:00 AM.

Team Leader Duties
? Coordinate the work of one other Housekeeper – Contributing on night shift within designated buildings on campus.
? Provide direction to the night shift housekeeper, as needed.
? Ensure daily work and projects are completed in a timely manner.
? Assess non-routine matters and send to higher levels of management when appropriate.

Knowledge, Skills and Abilities / Competencies

Knowledge –Positions at this Journey level should be able to clean the interior and exterior of buildings using the appropriate cleaning solutions. Operates standard commercial laundry machines or services equipment to keep machines functioning properly and efficiently.

Interpersonal Skills – Develops and maintains effective working relationships with others in order to encourage and support communication and teamwork.

Communication – Listens to coworkers’ questions or self identifies questions that need answering and selects an appropriate person or written source to consult to get a workable answer that can allow for progress in accomplishing the job.

Safety and Health Compliance – Services, and/or replaces cleaning and maintenance equipment and machinery.

Customer Service – Recognizes potential problems in service, and addresses and resolves promptly and respectfully.

Minimum Education and Experience Requirements
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

Preferred: Graduation from High School or possession of GED, and one year of institutional or commercial cleaning experience particularly in a university or medical setting.

Computer skills are required for corresponding through emails and reporting time worked.

This is a mandatory position and is required to report to work in adverse weather conditions, during emergency closings and public health emergencies.