Clinic Manager (Specialty Clinics) (Flagstaff, AZ)

• Tasked to encourage teamwork and cooperation between all employees.
• Contribute to the training and proficiencies of assigned personnel.
• Encourages and supports company outreach programs.
• Promotes a high level of customer service to our patients.
• Ability to work closely with front and back office operations to identify and implement processes for improvement.
• Understands, implements, and enforces company policies and procedures and works with team members to ensure compliance.
• Accountable for direct oversight of all sliding fee scale processes to include training, daily review of compliance, and the annual passing of the external audit.
• Oversight of employee's schedules to ensure appropriate coverage during hours of operation.
• Coordinate the training of personnel to efficiently fulfill their responsibilities.
• Identify clinic work flow improvement opportunities and provide recommendations.
• Responsible for the development and oversight of the department or clinics budget.
• Supervise the ordering of supplies (medical and office) for the clinic.
• Responsible for oversight of the clinics human resource needs.
• Assist in training new employees in company policies and procedures.
• Oversight of employee time keeping and timely submission of employee timesheets to payroll.
• Works to solidify patient relations by timely and professionally handling patient concerns.
• Responsible for the oversight of coding and submission of all invoices.
• Responsible to oversee, prepare, and participate in all inspections and timely reporting compliance.
• Facilitate and ensure minutes are taken for the monthly staff meetings and quarterly patient advisory committee meetings or annual community meetings.
• Responsible for timely bank deposits and cash handling accountability per the financial department policy and procedure.
• Strive to improve patient safety in all aspects of performance of the above essential functions.
• Monitors office efficiencies, productivity, and cost savings and looks for opportunities to improve each of these areas.
• Monthly review of all clinic operations reports.
• Regular and predictable attendance.
• Continuous learning in both personal and professional development.
• Consistent review, comprehension and reply of company email and related correspondence.

MINIMUM QUALIFICATIONS

• Three or more years experience managing a clinic or department in a healthcare setting.
• Three or more years experience supervising two or more employees.

PREFERENCES

• Bachelors degree in a related field.
• Bilingual in English/Spanish.

North Country HealthCare is a VEVRAA Federal Contractor and Equal Opportunity Employer.

North Country HealthCare follows CDC guidelines and federal mandates and requires vaccination against COVID-19 of all its employees. Medical and religious exemptions to this policy are requested and reviewed on an individual basis.