Lower School Administrative Assistant

SUMMARY OF FUNCTIONS: Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers.

MAJOR DUTIES AND RESPONSIBILITIES:

Act as first point-of-contact for public

• Greet visitors entering school.
• Handle visitor's inquiries or direct them to the appropriate person.
• Act as liaison between director/ head of school and students, parents, and public.

Handle communications

• Open, sort, and distribute incoming correspondence, including mail, faxes, and email.
• Mail or distribute newsletters or other information.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Prepare responses to correspondence containing routine inquiries.
• Contact, schedule, and manage substitute teachers.
• Hear and resolve complaints from students, parents, and other staff.

Use office equipment to perform administrative tasks

• Operate office equipment such as fax machines, copiers, phone and door entry systems.
• Use computers for word processing, database management, making spreadsheets, and other applications.

Maintain files and records

• File, retrieve, and maintain school documents, records, and reports.
• Manage and maintain directors' or head of school schedules/calendars.
• Collect attendance records from homeroom teachers in the morning.
• Email students' daily attendance to all teachers
• Assist with class scheduling, class distribution lists, school orders, student supply orders and school budget.
• Collect and file emergency contact forms.
• Collect and record student dismissal changes and notify staff about the changes to ensure student safety.
• Use FACTS to record students' grades.

Other critical tasks

• Order and dispense supplies.

REPORTING RELATIONSHIPS:

• Director of Lower School

KNOWLEDGE, SKILLS, AND ABILITIES NECESSARY:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Being aware of others' reactions and understanding why they react as they do.
• Managing one's own time and the time of others.
• The ability to apply general rules to specific problems to produce answers that make sense.
• The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

TOOLS, EQUIPMENT, AND MACHINES:

• Typical office supplies (e.g. computers, copiers, fax machines, telephones)

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Normal inside environment; office/school setting; occasionally noisy
• Ability to lift 50 lbs.
• Perform minimal physical activities that require use of arms, legs and moving whole body for standing, walking, sitting, bending, grasping, or stooping/kneeling.
• Clear vision at 20 inches or less.
• Normal hearing requirements.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Some college education and/or two years of experience.
• The ability to pass a background check.

If you are interested in the Lower School Administrative Assistant position, please send your cover letter and resume to Ashley Turner, in Human Resources at aturner@northcross.org.

Job Type: Full-time

Pay: $35,385.66 - $42,614.98 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Roanoke, VA 24018: Relocate before starting work (Required)

Work Location: In person