Lending Assistant

About the Position: LENDING ASSISTANT (Plano Banking Center)

A Lending Administrative Assistant supports the Commercial Lender with their role in developing, originating, servicing and maintaining bank customer relationships. The individual must command a sound understanding of the various policies, procedures and regulations as they relate to various real estate, commercial and consumer loans originated by the Bank. Performs various support duties pertinent to meeting the needs of customers and development of new business.

• Decision daily NSF and OD activity for accounts assigned to Loan Officer including reviewing items, account activity and contacting the customer when necessary.
• Handle customer service needs for customers assigned to Loan Officer including account transfers, line of credit advances, payments and other account maintenance needs.
• Screen incoming phone calls for the Loan Officer and manage calendar appointment scheduling.
• Organize and maintain customer files for loans in process in an orderly fashion.
• Contact loan customers regarding past due loan payments.
• Review customer files for maturing loans and contact customers in advance of the maturities with requests for updated information required to process.
• Review collateral and credit exceptions on a regular basis and contact the customers and other parties required in order to clear those exceptions in a timely fashion.
• Process loan files to assist with loan underwriting, documentation and closing. Tasks include:
• Preparing, reviewing and delivering loan disclosures.
• Reviewing the file for additional information needed and communicating with the customer.
• Ordering title insurance commitments and obtaining title company fees.
• Ordering appraisals and appraisal reviews.
• Ordering and reviewing flood determinations.
• Coordinating closing times with title companies and loan customers.
• Preparing customers for loan closing including informing them of cash needed for closing and documentation required such as evidence of hazard insurance.
• Preparation of loan worksheets for loan approvals.
• Ordering, reviewing and delivering loan documentation to loan closing including loan documents, closing instructions and closing disclosures.
• Funding of the loan including distribution of loan proceeds and collection and proper accounting of fees and expenses.
• Prepare HMDA reporting on requisite loans.
• Compiling and delivering the loan package to Loan Operations for booking.
• Review and process construction loan advances.
• Remain current on all pertinent consumer lending and other financial institution related laws and regulations.
• Promote Bank products and services.
• At Banking Centers with fewer than 12 employees, Lending Assistants may be required to serve as Personal Bankers when needed.
• At times, may be expected to assist other Banking Officers and Lending Assistants in the Banking Centers.

Qualifications

• Minimum of 3 years’ experience as a Lending Assistant in a commercial bank, Associate’s degree from two-year college or technical school; or equivalent combination of education and experience.
• Knowledge of Contact Management systems; Database software; Human Resource systems; Internet software; Spreadsheet software and Word Processing software.
• Notary Registration - must be willing to obtain and maintain notary licensing.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.