Bilingual Case Manager - Access Team

North Range Behavioral Health

Bilingual – Case Manager   

Access Team
 

Salary Range:

• $19.13/hr. - $22.93/hr.

North Range Behavioral Health believes no one should fight behavioral health challenges alone. Our experienced, well-trained team offers comprehensive services to help treat the “whole” person. No other behavioral health organization offers more programs and solutions for children, adults, and families. We collaborate closely with other community resources so our customers can experience seamless and compassionate care.

 

North Range Behavioral Health provides compassionate, comprehensive mental health and substance use disorder services to children youth, adults, and families across a wide spectrum of needs. We serve people with insurance, Health First Colorado (Medicaid), Medicare, CHP , those without insurance, and those who prefer to pay out-of-pocket. Our prevention and education programs help support thriving, healthy families, and communities. We integrate clinical expertise, research, and the values and culture of our customers in our treatment and care. Our trauma-informed approaches are based on customer strengths and goals and on proven evidence-based strategies.

 

North Range Behavioral Health provides a culture of continuous learning and development. We know that change is inevitable, creativity is vital, and success comes from adjusting sails together, with a hopeful and resilient heart.
 

Vision

Where Hope Begins and Change Is Possible

Mission

North Range Behavioral Health provides compassionate, comprehensive care

for people who face mental health and addiction challenges.

Values

Customer First: We help our customers achieve recovery, every day.

Compassion: We treat everyone with kindness, empathy, and dignity.

Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers.

Qualifications

Position Summary:

North Range Behavioral Health is a recipient of federal funding through the Substance Abuse and Mental Health Services Administration (SAMHSA) to be a Certified Community Behavioral Health Clinic (CCBHC). North Range Behavioral Health is now one of four centers in Colorado to join others across the nation. The CCBHC, or Access Team, is an innovative multidisciplinary team initiating immediate access to behavioral health care. The team includes clinicians, mental health counselors, and case managers working together to create a seamless and smooth front door for our large community behavioral health center in Weld County, Colorado.

As a Case Manager on the Access Team, you can expect to collaborate with clinical teams to secure and provide resources to clients with mild to severe mental health challenges and/or substance use disorders. Case managers work directly with clients across the lifespan to provide compassionate and comprehensive bridge care while clients await connection to ongoing services at North Range Behavioral Health, including education and skill development to help them move toward independence.

Duties Performed:

• Assist clients in achieving their goals as stated in their treatment plans or as indicated by appropriate brief interventions.
• Collaborate with therapists and other relevant staff to coordinate services, and address client needs and behaviors; prevent deterioration and/or hospitalization through consistent and adequate monitoring as indicated by program scope.
• Refer, coordinate, and assist clients to access a wide variety of services (e.g. vocational, medical, social security, housing, etc.) based on need and client desire; aid clients in application processes and provide supporting documentation as needed.
• Maintain close and cooperative relationships with community agencies, other public agencies, and private businesses (i.e. landlords, banks, etc.) in carrying out supportive services. May maintain contracts, leases, and other paperwork on behalf of clients.
• Facilitate client engagement in services and education. May teach approved curriculum for psychoeducational classes/groups with modification of teaching techniques to engage all participants in learning.
• Educate the client on behaviors to maintain daily life activities. Aid and guide clients with daily life activities (e.g. managing finances, medical treatment recommendations, physical and emotional self-care, etc.).
• Offer support, assistance, consultation, and education to relevant providers, family members/caregivers, and other involved parties when necessary to adequately support clients and minimize barriers.
• Ensure service engagement and delivery as necessary by adapting to client needs (i.e. visiting clients in various environments, conducting active outreach to clients, accompanying clients to various appointments where clinically indicated, setting up medications in med-minders, etc.).
• Assist clients in improving their well-being and quality of life by coaching in behavioral skills, educate clients to make informed choices; develop coping skills of clients; help clients to problem solve and negotiate tasks of daily living.
• Monitor, evaluate, and record client progress concerning treatment goals. Use electronic systems to document process reports, case management notes, letters, faxes, and phone calls. May input, organize, and maintain detailed clinical performance data to comply with applicable government program requirements.
   

Education/Credentials:

• A Bachelor’s Degree in Human Services field from an accredited college or university is required.
• A Valid Driver’s License and driving record that meets agency insurability requirements is required.
• Bilingual Skills (English/Spanish) desired
  
   

Experience:

• No experience is necessary but is preferred.
  
   

Additional Eligibility Requirements

• Annual Flu Vaccination
• Annual TB Testing

Perks and Benefits

North Range Behavioral Health is among the largest employers in Weld County. Our team members are supported and encouraged, and we strongly believe in the importance of flexibility and work-life harmony. Our employees are provided with a culture of continuous learning and development, and thoughtful supervision in professional development. We thrive on hearing from our employees and fostering a transparent culture that builds trust and loyalty.

North Range Offers an exciting range of benefits based on working 20/hours. or more per week.

Generous PTO and Leave Times:
 

• Paid Time Off
• 11 Observed Holidays
• Flexibility and Work-Life Harmony   
   

Health, Medical, and Wellness Benefits:
 

• Medical Insurance
• Dental & Vision Insurance
• Short Term Disability (STD)
• Life Insurance and Long-Term Disability (LTD)
• Flexible Spending Accounts
• Health Savings Accounts
• Health Reimbursement Accounts
• Employee Assistance Programs 
   

Financial Benefits:

• 403 (b) Retirement Plan with Employer Contribution
• Travel Reimbursement 
• Loan Forgiveness Programs*
• Employee Referral Bonus Program (paid out in PTO or Money)
   

Professional Development:

• Professional Development Tuition Assistance Program*
• Individual Training Reimbursement*
• Agency Wide Training 
• Internship, Practicum, Licensure, and Certification Supervision
• Authenticity and Transparent Leadership
   

Get Involved:

• WRIC Committee (Wellness, Retention, Incentive)
• Culture Cabinet
• Employee Recognition Program 
   

*May is not eligible for all positions

Seat Number: 0002T

Salary placements will vary and may be above the starting wage based on factors including but not limited to location, experience, education, and licensure. Salary placements will generally occur between the starting wage and the midpoint of the salary range. 

Employees may be eligible for additional pay based on program, evening, night, weekend, or holiday work. Bilingual pay may be available upon successful passing of language validation testing. 

North Range Behavioral Health is an Equal Opportunity Employer.  We value a diverse, inclusive workforce to enhance our culture and values of compassion, collaboration, and customer first.  All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.  Accommodation is available for applicants with disabilities.

Salary : $19 - $23