Security Supervisor

Intro

Do you want to be part of a fun, growing company where you can make a difference?  General Security Services Corporation might be the perfect company for you! 

Since 1946 General Security Services Corporation (GSSC) DBA Midwest Patrol has been committed to keeping our community safe! Our company leverages the latest technologies in electronics along with providing trained Security Officers/Professionals to enhance the security programs for our clients. 

We are accepting applications for a Security Officer Supervisor who has a positive, supportive, collaborative, and team player mindset.  Our company offers paid training to guarantee you will have the tools you need to be successful!  We look forward to receiving your application!
 

Benefits:

• Competitive compensation & PTO
• Medical, Dental, STD, Life, 401k
• Paid training
• Employee Referral Bonus Program
   

EEO:

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer.  Historically underrepresented candidates are strongly encouraged to apply.

Summary:

Reporting to the Operations Manager, the Security Officer Supervisor serves as a role model to the organization in professionalism, learning mindset, conduct, personal effectiveness, strategic thinking, following the GSSC Core Values, and emulating a strong culture that respects all people. While supervising Security Officers and other company personnel assigned to one or more posts at client site(s), they must meet the highest quality standards set forth by GSSC while ensuring all post orders are followed, established rounds are completed and adequate reports are filed. 

This position will supervise several locations.

Security Supervisor Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

This person will assist the Area Manager with the following:

• Ensure effective and consistent delivery of security services and intended mission goals.
• Identify and coordinate staffing needs of Security Officers.
• As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orientating and training employees, planning, assigning and directing work, coaching and appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems and making hiring and termination recommendations.
• Initiate and maintain open lines of communication with Security Personnel.
• Ensure operational schedules of personnel and services are coordinated and maintained.
• Develop and assure implementation of officer duties and responsibilities.
• Assist Security and District Management in the developing new security clients and operations, coordination for new services to new clients, and developing quality assurance measures to ensure service integrity.
• Assist in payroll data, billing data and reports in an accurate and timely manner.
• Ensure operational reports and files are maintained.
• Ensure completion and dissemination of service documentation as required.
• Maintain an on-going and organized analysis of security operations and effectiveness.
• Provide oversight of operational files, reports, and documentation.
• Ensure implementation of effective field training programs for new personnel and continued education with Management.
• Identify and resolve employee conflicts to maintain a productive work environment.
• Ensure performance evaluations are completed in a fair and timely manner.
• Respond, resolve, and determine course of action for personnel issues. 
• Conduct internal investigations of employee misconduct and forward subsequent reports.
• Partner with District Management in the termination process.
• Maintain equipment inventories and serviceability.
• All other duties as assigned.

Security Supervisor Minimum Qualifications:

• Must have High school diploma or equivalent
• Valid driver's license
• Must be able to read, write and speak English
• Must have relative supervisory experience
• A US Citizen or an Alien lawfully authorized to work in the United States
• Must pass State & Federal background checks and drug screen
• Must pass Motor Vehicle Record Check and maintain appropriate driving record. 
• Two years supervisory, and related Security experience (Preference for Military Veteran, Law Enforcement, Corrections or Security related)
• Ability to meet and maintain applicable state, county, and municipal licensing requirements
• Excellent communication (verbal and written), administrative, customer service and organizational skills.
• Proficiency in Microsoft Officer including SharePoint, Word, Excel, Outlook Teams and PowerPoint. 
• Ability to effectively manage and supervise staff, including creating schedules, providing training, and conducting disciplinary action, when necessary
• Ability to exemplify exceptional leadership and personnel management.
• Ability to demonstrate critical thinking.
• Ability to project a professional, motivational, and enthusiastic management style.

Physical, Mental and Environmental Requirements:

With or without reasonable accommodation, the physical and mental requirements of the job may include the following:

• Seeing, hearing, speaking, and writing clearly.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
• Must be able to push, pull or drag and adult to safety from hazardous situations.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.
• Ability to safely operate a motor vehicle for extended periods of time, while frequently safely entering and exiting the motor vehicle. 
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.

Expectations

• Schedule flexibility.
• Positive, supportive, and collaborative mindset.
• Participate in the strategic planning of local Patrol Operations with Patrol and District Management.
• Ensure compliance with GSSC policies, procedures and practices by personnel.
• Ensure operational compliance with federal regulations and state statutes.
• Living the company core values
• Willingness to coach and mentor personnel.