Job Posting for TMS Technician at Northeast Health Services
Description
As a TMS Medical Technician, you'll be an essential part of our clinical support team. Your primary role is to oversee the TMS clinical services as well as provide exceptional customer service to make sure the highest quality work standards are achieved and maintained according to practice policies and procedures.
Key Responsibilities:
Provide TMS treatment according to specific physician protocols: Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy
Accurately enter all patient information required into the system and record session notes and superbill by end of the day
Strong communication skills that provide support, reflective listening, and compassion to patients struggling with depression or other various disorders
Provide excellent patient care and treat them with compassion while developing trust and rapport
Administer psychiatric rating scales and document outcomes on modalities
Schedule and maintain patient appointments relative to all services offered that encompass patient treatment
Have flexibility with time schedules to fit patients’ needs and requirements
Answer patient phone calls and adjust the schedule to patient needs as necessary
Maintain patient safety by wearing personal protective equipment as required
Assist with the patient resource center and integrate the current and potential patients
Investigate and communicate insurance coverage and verification issues
Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system set-up throughout treatment
Possess basic clinical assessment skills to identify real or potential adverse events during treatment where treatment should be interrupted or terminated
Communicate concerns to the TMS coordinator, clinical director, or physician when necessary
Follows company policies and procedures as well as adhering to state and/or federal regulations
Work with the necessary Neuronetics or other various representatives to accomplish other various duties
Perform additional duties as needed
Qualifications:
1 or more years of medical office experience (Preferred)
Medical Assistant (Preferred)
Knowledge of medical authorizations (Preferred)
High School Diploma or GED
Associate or bachelor's Degree (Preferred)
Completion of TMS Certification during training
Knowledge of medical terminology
Understand and comply with HIPAA
Excellent communication skills
Ability to work well with a team
CPR Certified (or willing to get certification)
Explore the Advantages of Joining Our Team:
Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
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