Systems Engineer I, II, III- TSG

Systems Engineer I

JOB SUMMARY 

Provides technical and programming support for software applications, interfaces, workflows, modifications, updates and maintenance of application systems to meet the defined functional requirements, in conformity with established methodologies, policy and procedures. Perform medium complex design, development, testing, report building solutions to support business functions. Performs other duties of a similar nature as may be required.

ESSENTIAL FUNCTIONS

• Works jointly with the lead developers and TSG Business Process Analysts to develop end users’ programming requirements and operational needs, questions of system intent, output requirements, input data acquisition and internal checks and controls in conformance with information systems and programming standards.
•  Utilizes programming skills and knowledge to develop or enhance software applications, reporting solutions, interfaces and data migrations that meet the business requirements of the Sewer District.
•  Performs baseline technical support of enterprise applications through enhancements to increase the operating efficiency or adapt to new requirements.
•  Plans and decides a logical sequence of tasks to manage programming assignments to meet end user and system needs.
•  Prepares program test scripts and data, analyze test results and use data control procedures for new and existing programs. Test systems for correct functionality and check work completion for accuracy.
•  Performs analysis and programming tasks, such as designing, coding, testing, documenting and maintaining host-based or departmental systems, which follow systems standards and methodology.
•  Develops and applies expertise in software utilities used to create reports, screens, workflows and other productivity aids.
•  Develops expertise in software troubleshooting tools and document the necessary actions/changes.
•  Develops a working knowledge of SQL database engine, database concepts, relationships and structures in order to support end users with programming application solutions and offer alternatives to the coding approach.
•  Ascertains technical specification for software solutions to meet end user needs by translating functional requirements, workflows and diagrams into logical instructions and programs.
•  Keeps current on new developments in information technology and their application to make recommendations for implementing appropriate technology advancements.
•  Provides technical assistance in various phases of implementation, upgrade projects.
•  Assists and works with consulting partner in technical design review, coordinate production migration and maintain documents.
•  Provides production support for the TSG supported solutions, work with software vendor to develop solutions to fulfill the business needs.
•  Develops working knowledge in the areas of O365 enterprise application, cloud applications, and document management software solutions.
•  Develops business process knowledge in the domain areas, such as Engineering & Construction, Operation & Maintenance, and Watershed Programs.
•  Performs other duties of a similar nature as may be required.

Systems Engineer II

JOB SUMMARY

Provides advanced technical and programming support for implementations, software applications, interfaces, workflows, modifications, updates and maintenance of application systems to meet defined functional requirements in conformity with established methodologies, policy and procedures. Independently performs in multiple programming platforms and technologies. Duties include selection, analysis, design, development, configuration, testing and quality assurance of new technical application solutions. Performs other duties of a similar nature as may be required.

ESSENTIAL FUNCTIONS

• Identifies, recommends and implements architectural solutions for new or updated systems based on functional requirements and technology changes.
• Works jointly with the lead developers and TSG team to develop end users’ programming requirements and operational needs, questions of system intent, output requirements, input data acquisition and internal checks and controls in conformance with information systems and programming standards.
• Utilizes advanced programming skills and knowledge to develop or enhance software applications, reporting solutions, interfaces and data migrations that meet the business requirements of the Sewer District.
• Performs advanced technical support of enterprise applications through enhancements to increase the operating efficiency or adapt to new requirements.
• Plans and decides a logical sequence of tasks to manage programming assignments to meet end user and system needs.
• Prepares program test scripts and data, analyzes test results and uses data control procedures for new and existing programs. Tests systems for correct functionality and check work completion for accuracy.
• Performs analysis and programming tasks, such as designing, coding, testing, documenting and maintaining host-based or departmental systems, which follow systems standards and methodology.
• Develops and applies expertise in software utilities used to create reports, screens, workflows and other productivity aids.
• Provides production support for the Sewer District's TSG solutions and works with software vendors to develop solutions to fulfill the business needs.
• Develops advanced working knowledge of SQL database engine, database concepts, relationships and structures to support end users with programming application solutions and offer alternatives to the coding approach.
• Clearly defines technical specification for software solutions to meet end user needs by translating functional requirements, workflows and diagrams into logical instructions and programs.
• Keeps current on new developments in information technology and their applications to make recommendations for implementing appropriate technology
• Coordinates with consulting partners in technical design review and production migration. Maintains appropriate documentation.
• Provides production support for the TSG supported solutions; works with software vendor to develop solutions to fulfill the business needs.
• Develops working knowledge in the areas of O365 enterprise application, cloud applications and document management software solutions.
• Understands complex business process knowledge in the domain areas, such as Engineering & Construction, Operation & Maintenance, and Watershed Programs. Performs application configuration changes as needed.
• Performs other duties of a similar nature as may be required.

Systems Engineer III

JOB SUMMARY

Provides advanced technical support and system configuration for multiple project implementations, software applications, interfaces, workflows, modifications, updates and maintenance of application systems to meet defined functional requirements in conformity with established methodologies, policies and procedures. Manages multiple complex programming platforms and technologies. Duties include selection, analysis, design, development, configuration, testing, and quality assurance of new technical application solutions. Independently performs complex design, development, testing, report building solutions to support business functions. Performs other duties of a similar nature as may be required.

ESSENTIAL FUNCTIONS

• Identifies, recommends and implements architectural solutions for new or updated systems based on functional requirements and technology changes.
• Guides and works jointly with the TSG team to build end users’ programming requirements and operational needs, questions of system intent, output requirements, input data acquisition and internal checks and controls in conformance with information systems and programming standards.
• Utilizes advanced programming skills and technical knowledge to develop or enhance software applications, reporting solutions, complex interfaces and complex data migrations that meet the business requirements of the Sewer District.
• Performs advanced technical support of enterprise applications through analysis, review and enhancements to increase the operating efficiency or adapt to new requirements.
• Guides interns, entry level developers and consultants to assign tasks and ensure quality and timely completion of work.
• Works with managers to prioritize and support the implementation and development of activities to meet deadlines.
• Develops scenarios and standards for testing complex solutions. Tests systems for correct functionality and accuracy.
• Performs advanced analysis and programming tasks, such as designing, coding, testing, documenting and maintaining host-based or departmental systems, which follow systems standards and methodology.
• Reviews designs and ensures all enhancements and testing activities are traceable in a requirements matrix and testing plan.
• Develops technical and functional specification documents to develop technical solutions.
• Assists in development of policies and procedures associated with in-house programming.
• Creates technical and functional prototypes for medium complex business needs and can explain the significance, advantages and disadvantages in both technology and business processes.
• Independently manages production support tickets to developers and provides timely solution without escalation.
• Develops an advanced working knowledge of workflows, database concepts, relationships and structures in order to support end users with programming application solutions and offer alternatives to the coding approach.
• Evaluates new technology features and suggests how they fit into the production solutions.
• Designs and develops proof of concept for complex business needs and demonstrates to the internal TSG team and business users.
• Provides periodic performance and usage summaries as well as any other statistics needed to make decisions on technology support.
• Develops high level application platform architectural guidelines, policies and procedures associated with in-house programming.
• Provides input into programmer’s evaluations to improve performance and develop skills of the programming staff.
• Recommends professional development activities for programmers regarding programming and systems analysts.
• Understands complex business processes in multiple domain areas including but not limited to Engineering and Construction, Operations and Maintenance, and Watersheds Programs. Performs configuration changes as needed.
• Performs other duties of a similar nature as may be required.

MINIMUM JOB REQUIREMENTS

EDUCATION

Candidate must possess a bachelor’s degree, preferably in Programming, Computer Science, Information Technology or closely related field.

EXPERIENCE

Candidate must possess two (2) years of progressively responsible experience in programming, report generation and developing application programs and analysis.

OTHER REQUIREMENTS

KNOWLEDGE, SKILLS AND ABILITIES

•  Candidate must have knowledge of basic programming and database concepts, programming steps design, development, testing and debugging.
•  Candidate must be able to query and analyze databases.
•  Candidate must possess effective written and verbal communication, organizational skills, decision-making abilities.
•  Candidate must possess ability to manage projects, meet deadlines and tackle emergencies and difficult situations.
•  Candidate must possess the ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.

PHYSICAL AND MENTAL REQUIREMENTS

During the course of performing the essential functions of this position the employee must be able to compare, compute, analyze, synthesize, copy, compile, coordinate, negotiate, and instruct. Ability to communicate while exhibiting strong interpersonal skills is required. Physical work will need to be performed, such as standing, sitting, balancing, kneeling, crawling, handling, feeling, hearing, walking, climbing, stooping, crouching, reaching, fingering and talking. Must be able to lift up to 10 lbs. on an occasional basis. Position will require visual demands of near acuity, far acuity, color vision and accommodation. The position requires office work. While visiting the plant or construction site the employee may be exposed to extreme weather, wet and/or humid conditions, or confined/restricted working environments.

Pay Range: USD, Commensurate with Experience

• Systems Engineer I: $59,394- $74,244
• Systems Engineer II: $65,942- $82,427 
• Systems Engineer III: $73,112- $91,390 

NEORSD, an Equal Opportunity Employer
The Northeast Ohio Regional Sewer District is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workforce, recognizing the full range of human differences and similarities. Through our unwavering efforts to leverage the potential of our diversity, we continually strive to build and foster an environment that respects each individual. We encourage and promote innovation, and provide opportunities for all employees to interact, communicate, and realize the full potential of their talents.

Our Employee Benefits & Wellness Programs
We offer a comprehensive employee benefits package including Health Insurance Coverage, Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans), Flexible Spending Accounts, Employee Assistance Program, Free Parking at our facilities, Corporate Discounts, and more! We also have an active Health & Wellness Program that promotes a life/work balance.

NEORSD supports the use of hybrid work as a way to help attract and retain talented individuals in public service, increase worker productivity and better prepares the agency to operate during emergencies. This position may be authorized for hybrid work. hybrid eligibility will be discussed during the interview process.

DISCLAIMER:  The information outlined in this job description indicates the general nature and type of work performed by employees within this classification.  It is not intended to provide a comprehensive inventory of all duties, responsibilities or competencies required of employees within this classification.

Salary : $59,394 - $74,244