Part-Time Temp Biller/Collections

NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

This position is an on-site position which requires the incumbent to complete their work at the Flagstaff Mountain campus with or without accommodation. Opportunities for remote work are rare.

Performs a variety of coordination and support duties related to billing and collection function of assigned unit to ensure compliance with best billing practices, electronic billing regulations and HIPAA. Monitors and troubleshoots accounts payable and receivable, performs financial reporting and performs general administrative support functions. Applies specialized functional knowledge to independently analyze and respond to administrative matters within established limits. Uses discretion, exercises initiative, independence, and judgment to handle differing office situations in accordance with supervisor's guidelines referring more difficult and sensitive problems to supervisor. May provide work direction to other clerical staff and student employees. This position reports to the Manager, Revenue Cycle.

Billing and Collections - 70%

• Coordinates the processing and submission of all patient medical claims.
• Monitors receivables and pursues delinquent accounts.
• Reviews patient claims for accuracy and completeness and troubleshoots problems with carriers.

Administrative Support and Cashiering - 25%

• Assists with answering phones, cashiering, closing & completion of daily sales reports & related daily journal entries using PeopleSoft Financials in a busy office environment.

Other - 5%

• Assists with other projects and tasks daily as needed.

Majority of work is conducted indoors in an office environment. Occasional outdoor work (<1%) would consist of tabling events that require standing, verbal communication and lifting/pulling up to 30 lbs.

• Associate’s or Bachelor’s degree.
• Two years of work experience in a medical clinic setting with an electronic health record.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year for year basis.

• Certification in Medical Billing and/or Medical Coding or comparable experience.

Knowledge

• Knowledge of medical claims processing of evaluation and treatment services.
• Knowledge of policies, practices, procedures, and terminology of assigned function.
• Knowledge of standard billing and collection practices and procedures.
• Knowledge of standard office practices and procedures.

Skills

• Customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Data entry skills.
• Skill in maintaining accounting or bookkeeping records.

Abilities

• Communicates effectively.
• Listens actively.
• Recognizes and escalates unusual situations or problems.
• Balances competing priorities.
• Promotes a diverse, inclusive environment.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

$20.00 - $22.00 per hour

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

This is a part-time, non-benefit eligible position.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

April 29, 2024 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.