Seasonal Front Desk Associate

About US

Our vision is to: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska!

Our Core values: Be Legendary, Be Honorable, Be One Team.

We own and operate several restaurants, hotels, and brewers in Anchorage and Denali National Park. Link to our website: https://www.northernhospitalitygroup.com/

We are a fast-growing company and are searching for strong leaders that believe in our vision, will accomplish our mission, and live our core values.

Completion bonus and Housing assistance may be available!

?Front Desk Associate

The Front Desk position is a key part of the overall success of the Crow's Nest Cabins. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of great customer service, and this guides us with everything we do.

Duties & Responsibilities:

• Greet guests in a friendly manner and follow check in procedures
• Take payments and post accurately to guest accounts
• Follow set polices regarding cash handling
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Handle incoming telephone calls and other guest communication in a discreet fashion
• Accurately communicate with other shifts regarding issues arising from day to day operations
• Other duties as required

AAP/EEO Statement

• Northern Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• This policy applies to all employment practices within our organization. Northern Hospitality Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Northern Hospitality Group and its affiliates are equal opportunity employers.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.