House Manager/RN

Northern Light Mercy Hospital

Department: Nursing Administration

Position is located: Mercy Fore River

Work Type: Full Time

Hours Per Week: 30.00

Work Schedule: 7:00 AM to 7:30 PM

Summary:

The House Manager oversees and coordinates admission decisions and patient care activities throughout the hospital on the assigned shift. Leadership oversight of direct hospital personnel in addition to participating in the development and mentoring of hospital nursing staff. The House Manager has oversight of the day to day hospital operations in collaboration with the Administrator on Call (AOC) to include the implementation and support of hospital policy, procedure and patient flow/throughput. Consults with staff, physicians, CNO/COO or Administrator On-Call (AOC) on nursing issues, interpretation of hospital policies to provide optimum customer satisfaction.

Responsibilities:

• Collaborates with nursing leadership to ensures safe standards of nursing practice are followed, including adequate staff coverage.
• Facilitates problem solving and effective communication with patients, families and multi-disciplinary team.
• Identifies and reports emergent concerns to nursing leadership and administrator on call as appropriate.
• Collaborates with nursing leadership in performance management activities, including input on evaluations and identification and correction of performance deficiencies.
• Collaborates with nursing leadership for the development of the nursing staff.
• Responsible for Hospital Operations at direction of nursing leadership.
• Implements emergency preparedness plans.
• Maintains and exhibits a current knowledge of profession and participates in continuing education.
• May perform other duties upon request.

Other Information :

BLS Required.

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

• Required Registered Nurse

Education

• Required Associate's Degree

Working Conditions

• Lifting, moving and loading 30 to 50 pounds.
• Alternate shift schedules (day, evening, nights, weekends).