Business Development Strategy Specialist

SUMMARY

Reporting to the Director of Sales, this position is responsible for managing current business with a primary focus on deploying prospecting strategies to identify and obtain new distribution for National and Regional key accounts through frequent customer meetings.

DUTIES & RESPONSIBILITIES

• Sales Duties
• Achieve agreed upon sales and net margin targets and outcomes within schedule.
• Develop new business opportunities in new and existing channels while servicing existing business
• Establish, manage, develop, and maintain strong, positive business relationships with existing and new accounts
• Effectively present new program proposals, including new product introductions
• Onboard new customers, managing customer contract requirements (billing, reporting, shipping, allowances etc.)
• Identify customer needs, understand their goals; present and offer creative value-added solutions
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Follow-up meetings with customers as needed to review performance of current program and strategize on expansion / growth.
• Facilitate resolution of operational issues to ensure compliance and minimize chargebacks.
• Utilize leads database and software to keep funnel constantly full of new leads.
• Manage leads and opportunities in Monday.com or other CRM software
• Develop a working knowledge of Northern Light’s product lines and capabilities
• Learn and master all accounts provided reporting tools and Supplier websites.
• Setup internal processes to onboard new customers into new channels that do not fit within existing company structure.
• Coordinate sales effort with team members and other internal departments.
• Thought Leadership Duties
• Maintain awareness of industry trends
• Keep abreast of best practices and product trends.
• Forecast, track profitability, and provide progress reports on a bi-annual basis
• Determine potential profit and costs associated with each opportunity through strategic quantitative analysis via excel
• Identify improvements for future seasons and work with product development and operations to implement solutions
• Inter-Departmental Duties & Communication
• Work with internal departments to create presentations for customer meetings
• Coordinate with item setup team and EDI team to ensure timely turnarounds
• Collaborate on pricing parameters for new customer programs
• Ensure that customer orders are shipped and that production facilities have the right information to process the orders.
• Coordinate a hand-off of programs to planning / operations, including accurate and timely communication of customer buying decisions, volumes, timeline, and shipping parameters
• Communicate progress through the company
• Other Duties
• Always promotes a positive company image in house and while traveling.
• Perform other related duties as assigned
• Attend Trade Shows, sales calls / meetings as needed
• Capacity to serve as sales manager backup in the case of any short-term or long-term absences.

QUALIFICATIONS

• Bachelor’s degree AND/OR 2 years of inside/outside sales (preferably CPG) experience
• Demonstrated skills in achieving sales and profitability goals
• Understanding of Account buying cycles, margin expectations, and sell-thru expectations
• Business Math ability (understanding margins, mark-up, etc.)
• Demonstrated Proficiency with Microsoft Office Suite
• Outstanding verbal and written communication skills
• Availability to travel and work outside of regularly scheduled work hours. Overnight domestic travel required (10-20%).

**This position is classified as office hourly and has a pay range of $20.60/hr - $24.38/hr.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)