Outreach Coordinator

OUR MISSION

Mercy Road brings flourishing to the Central Florida area, improving the quality of life for those in need of mercy by extending the healing ministry of King Jesus.

Mercy Road aspires to fulfill the role of the “Good Samaritan” in our community (Luke 10:29-37 ). It has become our story – possible through the power and compassion of King Jesus.

POSITION SUMMARY

We are searching for a dedicated and motivated Outreach Coordinator to join our Mercy Road team. This individual would be responsible for connecting and engaging with the surrounding communities and stakeholders to build relationships, manage relationships, manage communications, build referral networks, plan, execute and partner in outreach strategies, and activities. The role ranges from public relations to research to administrative duties in developing, growing and strengthening Mercy Road’s visibility and building our community relationships as it fulfills its mission.

Status: Non-Exempt (Hourly), Full-Time, 40 hours/week.

Work Environment: Office setting with frequent travel to community events and meetings

Lines of Accountability: Mercy Road CEO

Effective Date: 04/2024

Character

• Mature believer.
• Demonstrates a life embodying the fruit of the Spirit (Galatians 5:22–23).

Convictions

• Passionate about God’s mission of redeeming a people from all peoples and how the church participates in that mission.
• Believes that all people should be seen, known and celebrated as a part of God’s intentional design for humanity.
• Passionate about serving, inspiring and empowering individuals with disabilities to develop their artistic talents and amplify their creative voice.
• Values diversity and thrives in a team and collaborative environment.
• Is an ambassador for Northland Church and Mercy Road; sharing their mission and vision.

Competencies

• Developing and implementing community outreach programs and initiatives.
• Identifying and building relationships with community leaders, organizations, and groups.
• Promoting the Mercy Road Initiative’s mission and services within the community.
• Organizing and hosting community events, presentations, and workshops.
• Coordinating volunteer activities and ensuring they align with Mercy Road’s mission.
• Assessing the needs of the community and creating strategies to meet those needs.
• Capacity to understand and address the needs and concerns of the community using empathy and problem-solving skills.
• Ongoing communication with donors and media to represent the Mercy Road Initiative via press releases, brochures, social media, email campaigns, and attending community events.
• Strong interpersonal skills to build relationships with various groups and individuals, fostering trust and collaboration to include diverse populations.
• Tracking, documenting, and reporting on community outreach and engagement activities.
• Must be able to work independently with little oversight while maintaining a high degree of quality and professionalism.
• Working to ensure consistent messaging and branding.
• Assisting in fundraising efforts and grant applications.
• Monitoring and evaluating the effectiveness of outreach initiatives.
• Providing regular updates to management on outreach activities and progress towards goals.
• Assisting with the collection of data and information to focus on the donors, events and venues that may be useful to Mercy Road.
• Collaborate and work well with support staff/volunteers (towel holders) who will fall under the Mercy Road Initiative.
• Perform other duties, as assigned.

Adheres to the Core Values at Northland and Mercy Road

Church Core Value: Gospel Centrality

Behavioral Core Values

• Authentic
• Balanced
• Collaborative
• Driven
• Elevating
• Fun
• Generous
• Humble

Organizational values

• We clarify communication
• We crave creativity
• We desire diversity
• We embrace excellence
• We praise progress
• We relish rest
• We seek shalom
• We study scalability

Credentials (Educational & Professional Requirements)

• Bachelor's Degree in Communications, Marketing, Public Relations or a related field.
• At least two years of proven relevant experience in a similar role focused on community engagement, public relations, or nonprofit work.
• Proven experience of multitasking; being productive, focused, and flexible in a creative and sometimes chaotic environment.
• Demonstration of excellent written and oral communication abilities, and experience in coordinating events and programs, including public speaking and presentation skills.
• Shown proficiency in using social media and other digital platforms for community engagement and outreach purposes.
• Demonstrate excellent organizational skills to manage and coordinate various outreach programs simultaneously.
• Certifications in project management, event planning, or related areas are a plus.
• Experience with fundraising, resource mobilization, and grant writing to secure the necessary resources for outreach programs.
• Show ability to create, manage and evaluate effective community outreach strategies and campaigns, using strategic planning and analytical skills.
• Demonstrate tracking and reporting effectiveness and results of outreach efforts.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Community engagement, public relations or non-profit: 2 years (Required)

License/Certification:

• certification in project management, event planning (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person