Business Development Specialist

Job Title: Business Development Specialist

Reports To: Vice President of Business Development

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to fifteen today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

POSITION SUMMARY: As a key member of the Northpoint team, the Business Development Specialist is responsible for the outbound marketing and revenue generating activities in accordance with budgeted objectives to obtain maximum profitability in relation to preset standards. This person will work strategically to increase awareness and promote Northpoint facilities and services to exclusive audiences. As an ambassador of our company, becoming a trusted face to our customers while also adhering to our Core Values is paramount.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Develop and execute a business plan that is designed to meet and exceed financial, market, and operational goals for your respective territory
• Service existing referral sources, and establishes new referral sources by planning and organizing daily work schedule to increase awareness and drive revenue in regional territory
• Adjust content of presentations by studying the type of referral source
• Effective territory planning to ensure retention and penetration of existing referral sources, cultivation of new community partners, and the conversion of high quality revenue
• Work with internal teams to implement and train on solutions to ensure successful client/patient outcomes
• Work cross functionally with team members including other Business Development reps, Admissions, Billing, Marketing, and other internal support functions
• Utilize CRM and other methods for planning, forecasting and business intelligence in order to support strategic and tactical decisions
• Responsible for executing to established KPIs
• Keep leadership informed of territory progress on a regular basis
• Preparation and operation of trade shows, conventions, and/or clinical meetings
• Provide high quality resource support to staff and treatment team
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• Bachelor’s Degree or commensurate experience required
• Minimum of two (2) years of business development experience within the behavioral health field with a proven track record of growing programs and census
• Experience working in the adult substance abuse, adolescent and young adult populations is highly desirable
• Valid driver’s license and a safe driving record
• Self-motivated, organized and a passion to help are a must. A Player with a proven history of top ranking in past positions with a highly energetic and focused sales personality
• Demonstrated ability to develop both internal and external long-term business relationships
• Proven skills in working independently on several projects and presentations simultaneously
• Prior experience using KIPU or other CRM system

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking skills and organizational abilities
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Quickly and effectively identify and resolve problematic situations
• Comfortable analyzing information and dealing with complexity
• Attention to detail and accuracy
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:

• Must be at least twenty-one (21) years of age
• Must have a valid driver’s license and safe driving record

SUPERVISORY RESPONSIBILITIES:

• None

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job performed at a desk in front of a computer
• Requires heavy use of mouse and keyboard
• Indoor office environment
• Though this position is not permanently located in a treatment facility setting, exposure to emotionally impaired patients is possible, and may be frequent. Stress ranges from low to high, depending on the situation
• Occasional travel required, inclusive of overnight stays and weekends
• Ability to work out of a home office. This will include maintaining an inventory and storage of literature and merchandise

CONDITIONS OF EMPLOYMENT:

• Completion of a tuberculin screening during first week of employment
• Completion of a pre-employment drug screening, post-accident and upon reasonable suspicion of use
• Completion of orientation and required paperwork prior to reporting to work
• Demonstrated computer literacy
• Attendance at all mandatory staff development and training
• Completion of background and professional reference checks
• Completion of a Motor Vehicle Record check

Job Type: Full-Time

Compensation:

• $90,000 - $110,000 annual salary

Full-Time Benefits Include:

• 85% Employer Paid Medical premium for employee level coverage – spouse and dependent premiums are subsidized at 50%
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, and Supplemental Life & AD&D Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 paid holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match
• Free counseling services and resources for emotional, physical and financial wellbeing
• Consumer discounts through LifeMart
• Free parking!

Ability to Commute/Relocate:

• Seattle, WA; reliably commute or plan to relocate before starting work (Required)

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an at-will employer. Employment may be terminated at any time by employee, or employer with or without notice.