Human Services Program Manager

NorthShore resources has a Minnesota based client looking for a Sr. Level Human Services Program Manager to start ASAP.  This is a contract role expected to go through 2024 with possible extensions.  Former state or local/county government experience is a big plus.  Mandatory requirements are listed below and you must meet all to be considered.  Work product will need to be presented at the time of interview.  Extensive project details are available to qualifying candidates.  

Mandatory Qualifications:
▪ B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years’ experience)
▪ 5 years experience in a program management role with technology and process modernization both in scope
▪ Intermediate-level skills MS Office Suite and MS Project
Desired Qualifications:
▪ Experience managing programs in state, county, or city governments or non-profit sector
▪ PgMP or PMP certification from PMI, or other program/project management certification
▪ Note: Diverse and bi-lingual candidates are strongly encouraged to apply

Responsibilities:
▪ Has ultimate accountability to deliver the projects within the program on time and budget.
▪ Understands the program drivers and expected business outcomes.
\▪ Identifies, evaluates, and prioritizes projects and other components within the program.
▪ Develops business cases (SBARs i.e., Situation, Background, Analysis, Recommendation).
▪ Continues to support the program structure: ✓ Approach ✓ Structure ✓ Governance ✓ Staffing model ✓ Management plans ✓ Roadmap
▪ Ensures program components i.e., projects and program activity, are staffed to realize optimal value.
▪ Supervises project managers and coordinates with leadership personnel assigned to the program to ensure the program goals are met (i.e., Sponsors, Project Management Business Liaisons and Team Members).
▪ Identifies, defines and develops measures for benefits; forecasts and reports benefit realization.
▪ Makes trade-offs to ensure optimal benefit realization.
▪ Logs and follows through to disposition program-related risks, action items, issues, and decisions
. ▪Develops, leads, and facilitates program governance structures.
▪ Fosters trust-based relationships with key stakeholders.
▪ Oversees the building of the project teams that will implement the projects within the program.
▪ Develops, monitors and updates the program budgets in collaboration with Core Team.
▪ Coordinates with Procurement, contracting, administrative and technology departments as needed i.e., monitor progress, adherence to contracts, facilitate the editing and completion of contracts as needed..
▪ Works with the State (DHS/MINIT), MnCCC and MACSSA user groups to ensure that the program direction is in business and IT alignment with their plans.
▪ Performs other responsibilities and duties as assigned.