What are the responsibilities and job description for the Ski Check Agent position at Northstar California Resort?
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
As of Nov.15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
Job Summary:
Responsible for creating a welcoming first impression to guests by providing timely delivery and retrieval of members' ski and snowboard equipment. Provide immediate and courteous member service. Communicate with various departments to notify internal staff of member arrival and/or needs. Responsible for organizing and maintaining the valet are and equipment racks. Demonstrate positive attitude in stressful situations.
Duties include but are not limited to:
- Greet guests by name and appropriately engage in conversation
- Work outdoors in adverse winter conditions
- Valet all ski/snowboard equipment with applicable labels, then put into inventory, and store in an organized fashion
- Receive, track, and transport members’ equipment at the start of each member’s stay, at the end of each day, or when members are done skiing/snowboarding
- Locate ski/snowboard equipment
- Keep valet area organized and clean at all times
- Assist guests by answering questions promptly and courteously and following through on special requests
- Coordinate equipment drop off and return
- Return all rental equipment in a timely fashion
Job Requirements:
- High School diploma or equivalent - required
- Some college experience - preferred
- Prior guest service experience
- English – required
Can clearly express self verbally, using correct grammar - required- Ability to work outside in adverse winter conditions - required
- Ability to lift and transport 50 pounds
- Must be able to work the whole season, to include scheduled weekends and holidays - required
- Adherence to Presentation Policy - required
- Demonstrates attention to detail – required
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 398007