What are the responsibilities and job description for the Host position at NorthStar Tavern?
Our fast-paced, buzzing tavern is looking for some friendly, outgoing hosts and hostesses to join our team! The restaurant host is a personal representation of the service and overall hospitality of the restaurant. They are the first team member to interact with arriving guests as they arrive at the restaurant! It is the job of the host to greet arriving guests, welcome them into the establishment and seat them. While guests are waiting to be seated or waiting for take-out orders to be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their orders or wait times. It is important that the host gives a great first impression of the service of the restaurant by their friendly interaction and attitude. Responsibilities The responsibilities of the hostess include but are not limited to: • Greeting guests, welcoming them and thanking them upon departure. • Holding open the door whenever possible. •Monitoring the open dining sections of the restaurant for empty and cleaned tables. • Estimating wait times for guests. • Monitoring the guest waiting list. • Ensuring that the needs of the guests are met while they are waiting. • Answering the telephone with the greeting, “Thank you for calling NorthStar Tavern, this is _______ ,how may I help you?” • Booking reservations and moving tables together to accommodate large parties. • Keeping the host stand and entrance clean, tidy and presentable. • Keeping busy and looking professional at all times. • Bussing tables when possible. If this positions sounds like it would be a good fit for you, we would love to meet you! Night and weekend availability is a must.
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