Crisis Case Therapist IHR

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

Department: Crisis/Consult Services

Status: IHR/In-house registry

Hours: rotate depending on the team's needs, commitment of 1-2 shifts per week, overnight availability needed

Shifts: 7:00 AM-3:30 PM, 3:00 PM-11:30 PM or 11:00 PM-7:30 AM

This IHR position is NOT eligible for benefits.

The Case Therapist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Responsible for assessing patients for acute mental health crisis and substance concerns in emergency department and medical/surgical units, treatment planning, providing direct patient services, to include on a limited basis individual and family counseling if needed. Case Therapist coordinates care including communicating with treatment team, patient, and family, documenting in medical record, and discharge planning, continuum of care. 

Responsibilities 

• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. 

• Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others. 

• Manages work schedule efficiently, completing tasks and assignments on time. 

• Documents in patient electronic medical record via Epic or other automated medical records software in an accurate and timely fashion. 

• Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care. 

• Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis. 

• Communicates with patient and patient's support system information regarding admission, continued stay, and discharge planning regularly and documents this communication in patient's medical record. 

• Documents in medical record according to CDH standards, and regulatory and accrediting agencies including JCAHO and Illinois Department of Alcoholism and Substance Abuse. 

• Completes evaluations/assessments as part of intake when assigned, and using patient placement criteria documents justification for recommended level of care. 

• Responds to shifts in work assignments as required by patient's needs and remains on duty when crisis requires management. Accepts on call work as assigned and as required by staff shortage. 

• Works at developing and maintaining a good rapport and cooperative working relationship with physicians, departments, and BHS staff. 

• Effectively meets departmental expectations regarding patient caseload size, while maintaining departmental expectations for quality of care and patient satisfaction. 

#IDW

Qualifications

Required:

• Experience working with substance abuse and mental health populations.
• IL LPC or LSW Licensure.
• Masters degree in social work, psychology, counseling, or related field.
• Experience and training in assessment, individual, family, and group counseling.
• Must be computer comfortable and/or proficient as much as medical records are automated.

Preferred:

• 2-5 years in intensive treatment setting and /or mental health setting.
• IL LIC CPC, LIC LCSW, LIC MSW. C
• ERT CADC.
• Presentation skills including lectures and didactic presentations preferred.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.