Lab Technician-Central Specimen Receiving, Full-time Evenings

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $6,000 Student Loan Repayment ($3,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Annual Employee Merit Increase and Incentive Bonus
• Paid time off and Holiday pay

Pay: Based on experience, starting at: $16.50 per hour.

Description

The Lab Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Scheduling:

• This position is regularly scheduled to work five 8.5-hour shifts, totaling 40 worked hours weekly, on the evening shift (either 2pm-10:30pm or 3pm-11:30pm).
• The Central Specimen Receiving department at Northwestern Memorial Hospital is open seven days per week. Therefore, to appropriately support patient care needs, staff in this area are scheduled to rotate weekend and holiday coverage.

Responsibilities:

• Provides service to all clients (nursing, physician and doctor office staff) through computer registration, computer test order entry, specimen processing, referral and delivery of samples and supply orders. Also responsible for providing courier service for specimens, reports, and supplies.
• In conjunction with these functions, the Laboratory Technician provides customer service (laboratory test result information, specimen collection information) via phone and direct communication, distributes reports to physicians via mail and fax (as necessary).
• This position is also responsible for communication with clients regarding specimen problems, report problems, and computer problems that may effect their operation.
• The position is also required to participate in the laboratory occurrence management program.
• Accurate and efficient registration of patient demographics into the Hospital Information System.
• Accurate and efficient test order entry into the Laboratory Information System.
• Accurate use of the Laboratory Information System for the verification of sample receipt, result inquiry, and report printing.
• Accurate routing and distribution of laboratory reports to physician offices including faxing and retrieval of microfiche test results.
• Efficient processing of specimens not processed by the robotics lines.
• Efficient processing of research specimens for testing.
• Maintain files for easy retrieval of data including Outreach requisitions, courier logs, and problem logs.
• Assist with problem resolution regarding patient specimens.
• Provide prompt and courteous notification to clients regarding specimen problems including identification and collection issues.
• Answer and appropriately triage department phone calls.
• Provide efficient and timely courier service including STAT pickups, report and supply delivery.
• Consistently adhere to the courier route as scheduled.
• Record all information on logs consistently and legibly.

Qualifications

Required:

• High School Diploma or equivalent.
• Computer experience - keyboard proficiency.
• Familiarity with medical terminology.

Preferred:

• 1 - 2 years college course work.
• Prior work experience in laboratory support or health related experience.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.