What are the responsibilities and job description for the Sales Associate position at Nouveau?
The Sales Associate handles customer inquiries, provides ongoing customer support and ensures each customer is provided with knowledgable and professional responses.
Sales Associate Daily Responsibilities:
- Interact with customers to ensure they find the right products
- Ring up sales transactions
- Respond to customer inquiries and requests in a timely fashion
- Document all customer requests, issues and resolutions
- Maintain a courteous and understanding manner with each customer
- Meet quantitative performance metrics
- Maintain active ticket queue and required follow-up activities
- Speak with many customers daily basis
- Escalate inquiries as needed
- Collaborate with team members
- Provide thorough responses to questions
- Greet every customer in a friendly manner
- Adhere to all company and departmental employment policies regarding security and confidentiality to ensure customer data is safeguarded at all times
Sales Associate Qualifications:
- Previous retail experience preferred
- 1 year of sales experience
- High school diploma or equivalent
- Great verbal communication skills
- Experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
- Computer proficiency
- Ability to manage time effectively
- Works well in a customer facing role interacting with many customers on a daily basis
- Timely completion of required training.
Please submit a résumé to apply.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: One location
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