Field Service Technician

PRIMARY DUTIES & RESPONSIBILITIES:

• Conduct field installations and calibrations of sensors and systems.
• Perform field upgrades of software and hardware and train customers on how to properly operate and maintain the system. 
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Utilize safe work habits. 
• Comply with all NOV Company policies, guidelines, and procedures.
• Comply with all HSE policies, guidelines, and procedures.
• Comply with all Quality policies, guidelines, and procedures.
• Perform other duties as assigned.

EDUCATION & EXPERIENCE QUALIFICATIONS:

• High School Diploma or GED equivalent preferred.
• Ability to pass a drug screen & background check.
• College or Technical School Degree and/or related on-the-job experience preferred.
• Knowledge of pneumatic and hydraulic control systems preferred.
• Electrical background preferred.
• Experience in heavy industry or the oil and gas environment preferred.
• Basic level computer skills (Microsoft Office). 
• Possess superb customer service skills and an ability to diagnose and solve problems.
• Possess professional, clear, verbal and written communication skills.
• Ability to work independently with little supervision and maintain a positive reputation.
• Unrestricted ability  and willingness to travel domestically and internationally.
• Ability to read and understand hydraulic and electrical schematics.
• Ability to work in a fast-paced environment. 

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $125 per pay period (bi-weekly.)
• Employees and their spouse enrolled in a medical plan can receive up to $350 (pre-tax) each per year for participating in Choose Well-being Rewards.
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.