Salary Job Openings

Customer Service Representative (CSR)

Nova Business Center
Falls, VA Full Time
POSTED ON 3/29/2024 CLOSED ON 4/1/2024

Job Posting for Customer Service Representative (CSR) at Nova Business Center

We are seeking a Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.

Responsibilities:

· Handle customer inquiries

· Troubleshoot and resolve product issues and concerns

· Document and update customer records based on interactions

· Develop and maintain a knowledge base of the evolving services

  • Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights
  • Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
  • Provide product/service support in order to establish proper channels of information and communication.
  • Responsible for branding, advertising, and marketing
  • Work with management on projects dealing with media relations, business communications, success stories

Full time and part time opportunities available.

Job Type: Full-time

Pay: $500.00 - $700.00 per week

Benefits:

  • Dental insurance
  • On-the-job training
  • Professional development assistance
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to Commute:

  • Falls Church, VA (Required)

Ability to Relocate:

  • Falls Church, VA: Relocate before starting work (Required)

Work Location: In person

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Salary.com Estimation for Customer Service Representative (CSR) in Falls, VA
$33,474 to $42,011
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