What are the responsibilities and job description for the Patient Service Specialist (FT) position at NovaCare?
SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS)
Full Time
Monday - Friday
Hours vary Between 8:00am-7:00pm
Looking for a customer service, detail oriented individual who is able to handle front office activities and work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff. This is an entry level position.
Responsibilities:
Patient Service Specialist (PSS)
Full Time
Monday - Friday
Hours vary Between 8:00am-7:00pm
Looking for a customer service, detail oriented individual who is able to handle front office activities and work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff. This is an entry level position.
Responsibilities:
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Minimum Qualifications:
- High School degree or diploma required
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
- Preferred Experience
- One year in medical office setting that required multi-tasking preferred
- Knowledge of health insurance preferred
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