Logistics Import-Export Area Specialist

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Serve as key member of logistics, with a focus in importing, exporting & shipping. Drive stakeholder management through process improvements, data analytics and assuring timely customs clearances. This strategic role combines aspects of Global Logistics, communications with 4PL partner, freight forwarders, customers, & planners.

Relationships

Manager, Warehouse & Logistics.

Essential Functions

• Support NNPILP sites with logistics leadership, technical information to enable execution
• Coordinate & execute shipments of NN finished goods & bulk to NN affiliates & external customers
• Ensure adherence to pharmaceutical industry requirements, in line with GMP compliance, and US customs
• Support international shipments, including import and export compliance activities
• Identify distribution related risk and develop mitigation plans
• Properly classify all entries into US from Broker for filling information for NNPILP
• Maintain permits, execute permit renewals, and renew power of attorney with brokers
• Analyze & forecast future transportation needs based on for future volumes, country transfers & new product launches
• Stakeholder Management:
  • As the position involves contact with numerous internal & external stakeholders, clear, precise, & polite communication is essential
  • Regular meetings are held with key stakeholders to ensure a good relation
  • Continuously communicate with stakeholders to ensure optimal handling & prioritization of shipments
  • Ask stakeholders for feedback to develop our processes

• Process Improvements:
  • Challenge & optimize existing shipping processes through a data-based approach
  • Drive projects to (re)define processes
  • Implements process improvements (including new processes that are driven locally & on a corporate level)
• Data analytics:
  • Independently analyze & interpret data/information provided by stakeholders & make independent decisions
  • Build data tools to support the ambition of automated flows
  • Analyze existing data to ensure a constant improvement of the processes
  • Operate with data visualization tools (for e.g., Tableau)
  • Create & maintain overviews & KPI’s to support management

• Responsible for investigation & solution of quality problems in warehouse such as: unscheduled events, deviations, temperature deviations, etc.
• Resolves/ elevates issues on systems such as e-time, SAP & Pas-X
• Observes & enforces all safety & environmental requirements
• Ensure compliance with training programs (ISOtrain/EduNeering) & confirm process
• Actively communicates corrective actions from investigations & confirms with all team members
• Perform periodic assessment of compliance (audit readiness)
• Development & documentation of standard processes
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)

Qualifications

• Education: BA/BS degree, or an equivalent combination of education & industry experience required
• Minimum of five (5) years of manufacturing or logistics experience, preferably in a pharmaceutical environment required
• Minimum of two (2) years of experience in project management preferred
• Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements preferred
• Knowledge of US, EU regulations & guidelines, & application of GMP’s preferred
• Demonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others a plus
• Ability to communicate technical information clearly in writing & presentations preferred
• Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, Access, SAP & novoGlow preferred
• Demonstrated experience in practical problem solving & process improvement methods a plus
• Experience planning, organizing, managing execution, checking results, & revising work plans preferred
• Strong communication skills across multiple organizational levels preferred
• Leadership: Builds strong working relationships. Ability to lead task & project teams. Creates direction through vision, inspiration & example. Proven ability to organize & lead cross functional project team within a constrained budget, schedule & delivery preferred
• Participative/Supporting/Coaching: Actively participates in process/team activities, supports ideas/actions of others & uses appreciative feedback style to coach others in how to “make their idea even better” a plus
• Agility: Quickly flexes to changes in the work environment & can prioritize business needs with grace & ease preferred
• Teaming: Demonstrates behaviors consistent with “for me to win the team must win” beliefs preferred
• Appreciative: Demonstrate appreciative feedback style. Appreciates other team members & their contributions toward assuring the process team wins preferred
• Customer/Results Driven: Understands who the customer (internal/external) is, understands the customer’s requirements, prioritizes work & develops processes that support the customers’ needs required
• Fact Based Decision making: Demonstrates a disciplined approach to problem solving that is based on data & facts & is consistent with vision/business goals & values preferred
• Personally Accountable: Owns the results of individual actions & team’s activities. Models the Novo Nordisk Way required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.