What are the responsibilities and job description for the Billing specialist position at NR Consulting LLC?
Job title : Billing Specialist
Job ID : (phone number removed)
Location : Newton MA 02459
Client : Commonwealth of MA
Pay : $22.61 / hr
Duration - 6 months
Short Description :
Performs clerical activities including data entry, word processing, water and sewer use
billing and abatement preparation, telephone answering, and complaint
resolution.
Essential Elements
As required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person.
Takes and / or relays messages. Attends counter and answers billing and other questions and inquires.
Data enters water and sewer usage, approved abatements, customer information and changes, updates computer and hard copy files.
Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
As required, prepares a variety of daily, weekly, monthly or periodic reports.
May be required to perform other departments data entry / retrieval and filing and record maintenance.
Follows and adheres to department, City and other government rules, regulations, policies and procedures.
QUALIFICATIONS :
At a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and / or government experience.
Last updated : 2024-02-23
Salary : $23
