What are the responsibilities and job description for the ServiceNow Business Architect position at NR Consulting LLC?
Job Description
Job Title: ServiceNow Business Architect
Work Location: Denver, CO (Day 1 Onsite)
Position Type: Long Term Contract
Job Description
• Experience with ServiceNow automation and NOC or Telecom experience is mandatory
• Business Architect for the NOC Incident/Change/Problem/Vendor Management design and workflows
• Acting as the liaison between the NOC and the Service Management team to design, test, validate, implement, and release new features and enhancements with TSM, FSM, and CMDB
• Providing Design and Architecture support for TSM (Incident, Change, and Problem), FSM (Work Order Management), and CMDB
Required Skills:
• ETOM/ITIL certification, ServiceNow Architect, System Administrator, or Implementor Certification
• 3 or more years of hands-on experience designing and implementing business requirements
Salary : $73 - $0