Administrative Assistant (Young Terrace)

Administrative Assistant ($3K New Hire Bonus Payment) About NRHA   Founded in 1940, the Norfolk Redevelopment and Housing Authority (NRHA) provides low-income families in Norfolk, Virginia with safe and well-maintained housing.  It also plans and administers large-scale residential redevelopment programs within Norfolk. NRHA is an award-winning public housing authority that has been effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency.  NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia. NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community. About the Position   NRHA seeks qualified candidates for the position of Administrative Assistant to provide administrative support services to the Young Terrace public housing community located at 816 Whitaker Lane in Norfolk, Virginia. This role performs receptionist and administrative support duties on behalf of an assigned public housing community, interacting with residents, calculating rent amounts, processing work orders; data entry, and assuring proper processing of tenants.   Key responsibilities of this position include: Greeting office visitors Responding to telephone calls, especially resident inquiries. Meeting with new residents, preparing forms, and explaining standard community policies and procedures. Calculating rent amounts and recalculate rents when a resident has a change in income. Entering resident and work order data into computer databases. Processing vacating residents. Creating, maintaining, and updating resident files. Monitoring work to assure that the community complies with federal, state, and local housing regulations. Maintaining a professional image and serve as a representative of NRHA. The ideal candidate for this job will have: Vocational/Technical School education in Secretarial Science or a related field. Three to five years of administrative/secretarial/clerical support experience. Knowledge of public housing policies, programs, procedures, and practices. Candidates with prior public housing and rent calculation experience will be preferred. Interviewees will be required to take a written Rent Calculation Assessment when they are interviewed.  NRHA will consider equivalent substitutes for education and/or experience, provided that the candidate can demonstrate that he/she has obtained the knowledge and skill necessary to perform the duties of the job. Those candidates who are selected for interview will be contacted directly by telephone.  All other candidates will receive an email communication after the position is filled. NRHA offers a competitive compensation and benefits package. The current pay range for this position is $29,577 to $51,459.  The candidate's compensation offer will be determined by the candidate's work history and skill sets.  Benefits include retirement, health, dental, vision, life insurance, Public Service Loan Forgiveness, and much more. NRHA offers a total of $3,000 in bonus payments to new hires in this position.  A 180-day employment period is required to qualify for the full bonus amount.  NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community.  Want to help others?  NRHA is looking for you!  NRHA is an Equal Opportunity Employer (EOE).  Applicants receive consideration for a position without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, political affiliation, or any other class protected by law.  NRHA is an eVerify employer and reviews the eligibility of each employee to work in the United States.  NRHA is a drug- and alcohol-free workplace.  All positions require a pre-employment drug screen.  NRHA requires a criminal history record review for all positions.  NRHA reserves the right to close or withdraw at any time any position it lists or advertises.