Assistant Operations Manager

NRT Bus provides home-to-school bus transportation for students in areas throughout Eastern Massachusetts, Central Massachusetts, and Southern New Hampshire. Our positive attitude is reflected in our management style and in our employees’ attitude, starting with our staff, mechanics, and office professionals. Part of the Beacon Mobility family of companies, we are on the verge of massive expansion and are looking for talented individuals.

We are seeking an Assistant Operations Manager will be responsible for assisting the Senior Operations Manager with the day to day operations of the business.

About the Role

• Serve as a contact to the school districts we serve.
• Interview, hire, and train new transportation coordinators/supervisors.
• Prepare monthly work schedules.
• Maintain appropriate staffing levels for drivers and monitors.
• Ensure all employees have proper certifications, training, and licensing.
• Oversee the maintenance function at your office and keep our vans in a high state of readiness.
• Review and prepare billing each month.
• Assist with any other tasks or projects as assigned by Senior Operations Manager or Vice President.

About You: The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits.

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.
• 5 years of progressive work experience in a work environment that is fast-paced. management of hourly staff, and responsible for managing metrics.
• Proficient experience in the use of Microsoft Office
• Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students
• Self-motivated, show initiative and have a strong work ethic.
• Must be comfortable with early-morning hours.
• Exhibit strong leadership skills and can successfully supervise and direct teams.
• Effective customer service and conflict resolution skills.
• Must be detail-oriented and like solving problems.
• Maintain a very high standard of accuracy and confidentiality.
• Must show ‘grace under pressure during extremely busy times.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Experience:

• Management: 1 year (Required)

Work Location: In person