Technical Business Development Manager (REMOTE)

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.   

JOB SUMMARY: 

Create greater awareness among NRTC’s electric cooperative members of its mission and desire to serve as their trusted technology advisor through in-person and phone-based communications. Identify key personnel, develop rapports with them, and understand their needs and challenges. Recognize opportunities to address those needs with NRTC products and services offering. Provide feedback when a member has a need that cannot be addressed by an existing NRTC product or service.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop contacts at identified electric cooperatives by daily outbound cold calling, visits to member locations, and travel to meetings and industry events 

• Work closely with NRTC Regional Business Managers to identify and execute a strategy that fits their regions and goals 

• Assist in all aspects of the pre-sales process cycle including prospecting, cultivating leads, setting appointments, creating needs assessment, identifying opportunities in our contact management system, and ensuring follow up activities 

• Track all activity in contact management system on a daily basis 

• Align with internal resources to create and convert marketing qualified leads to sales opportunities, coordinating NRTC division sales funnels and lead generation efforts to move new opportunities into the sales cycle 

• Work with marketing to coordinate messaging and reach outs to specific campaigns 

• Assist and help coordinate preparing standard quotations and proposal information as needed 

• Utilize tools available for driving interest and exposure (LinkedIn, Seamless AI, Sales Navigator) 

• Learn about new developments and trends in the electric industry 

• Coordinate online-based presentations and information sessions, for prospects regarding services 

• Other job duties as assigned 

SKILLS AND ABILITIES: 

• Proven cold calling skills, quota achievement and goal accomplishment  

• Detail-oriented approach; ensures all tasks completed in a timely, efficient manner  

• Strong customer-facing, presentation, and negotiation skills  

• Ability to effectively position and contrast competitive solutions to the customer.   

• Exceptional written and verbal communication skills  

• Knowledge of advanced strategic sales techniques  

• Ability to understand and learn technological concepts quickly (networking concepts, software, etc)   

• Proficient in Microsoft Office   

• Self-motivated, self-managed and goal oriented, proactive and works well independently; seeks and delivers ideas and solutions  

• Understand the sales cycle and overcome challenges that can affect the sales forecast  

• Has excellent organizational, time management and follow-up skills  

• Is dynamic, articulate and well-spoken  

• Extremely strong phone skills: Ability to set and close appointments over the phone  

• Trustworthy, capable of delivering results and effect change 

KNOWLEDGE AND EXPERIENCE: 

• Preferred: Experience tracking tasks, progress, and results using a CRM tool, such as Salesforce, NetSuite, or SugarCRM  

• Knowledge of various aspects of the telecommunications industry and be able to operate in technologies such as Broadband, Cable, Telco, VoIP, Wireless, and SMB  

• Advanced knowledge of industry software and hardware terminology and concepts 

PHYSICAL DEMANDS:  

• Work is typically performed in a remote office setting  

• 45% travel to trade shows/customer sites  

Disclaimer:  The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of required responsibilities, duties and skills.  The order in which responsibilities, duties and skills are listed is not significant. 

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