What are the responsibilities and job description for the Wireless Device Engineering Intern position at Nsight Telservices?
Nsight, parent company of Cellcom, Nsight Telservices, and Nsight Tower wants YOU to join our team!
Our family of companies provides wireless, business and residential local service, long distance, internet, web hosting and tower erection and maintenance services in the Midwest. Our green initiatives, commitment to customer service and local philanthropic efforts make us an employer of choice in the state of Wisconsin. We’re looking for individuals who are driven, enthusiastic and care about our community. More importantly, we like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.
The Wireless Device Engineer Intern will improve the quality of Cellcom product offerings and features through in-depth testing of wireless devices and device related technology and to assist with issue resolution related to wireless devices and related technology.
Responsibilities & Duties:
- Assist Device Engineers in conducting formal testing of new wireless devices, features and technologies to verify conformance to the wireless system and quality of customer experience. This involves conformance to and continuous improvement of the established testing and quality assurance methods and procedures. Maintain an inventory of devices, tools, cables, software and accessories required to perform evaluation, testing, and problem solving.
- Assist Device Engineers in troubleshooting appropriate customer issues that are escalated to the engineering team by customer service.
- Assist Device Engineers in creating test configurations using electronic test equipment, such as cell phones, cellular systems analysis tools, signal attenuation controls, & Windows computers, and additional complex software.
- Manages own workload, including setting priorities, maintaining quality of work, and planning project deliverables.
- Acquire basic knowledge of wireless technologies
Requirements:
- Applicant should be pursuing a Bachelor of Science in EE or CE/Computer Science or equivalent work experience.
- Must have at least sophomore standing.
- Up to two (2) years of telecommunications or electronics background preferred.
- A working knowledge the following technology is preferred:
- Wireless devices, including phones and access points
- Engineering principles - Internet platforms and systems
- Software configuration
- Quality assurance techniques
Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.
