Pension Specialist

The mission of NTCA is working on behalf of small broadband providers who are working on behalf of rural America.

Our vision is to build a better broadband future for rural America.

NTCA-The Rural Broadband Association is recruiting for a pension specialist to join our retirement administration team in our Asheville, NC office. Pension specialists assist in all aspects of administering NTCA’s defined benefit pension plan for employees all across rural America.

What will you do?

• Calculate retirement benefit for participants
• Process benefit payments
• Respond to inquiries, explain available options, review eligibility requirements
• Answer plan-specific questions from participants and company HR/benefits administrators
• Maintain participation records for plan participants and member companies
• Assist with the preparation of plan specification documents and administrative procedures

To perform the job successfully, an individual should have the following qualifications:

• Strong problem solving with good analytical skills
• Ability to research and analyze information and determine appropriate responses to complex questions
• Effectively and professionally communicate technical and complex information to constituents
• Balance competing demands for time and prioritize workload to meet strict deadlines
• Proficient in Microsoft Word, Excel, and Outlook
• Advanced verbal and written communication skills
• Establish positive, productive, and efficient working relationships with a variety of persons at various levels within and outside the organization
• Exceptional customer service skills
• Understanding of basic accounting principles
• Previous retirement benefit experience preferred but not required

A meticulous and thoughtful training plan ensures success for the right candidate.

NTCA offers a competitive compensation and benefits package that is designed to support employees’ health and wellness, financial satisfaction, work life balance, and protection from the unexpected. We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement within the organization.

Our compensation and benefits package includes:

• Competitive compensation program including regular performance feedback and coaching
• Health insurance: medical, dental, vision, pharmacy benefits
• Company sponsored life insurance
• Short- and long-term disability
• Generous paid time off and paid holidays
• Hybrid work environment with work from home potential
• Corporate volunteering and community service opportunities
• 401(k) and pension retirement programs
• Comprehensive wellness program
• Convenient office location in beautiful Biltmore Park area of Asheville with plenty of shopping and dining options as well as walking/running trails

NTCA’s work culture supports our core values of respect, collaboration, communication, innovation and creating a superior customer service experience. If you are excited to contribute to our internal culture and to make a difference in the lives of the members we serve, we look forward to hearing from you.

NTCA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Asheville, NC 28803: Relocate before starting work (Required)

Work Location: Hybrid remote in Asheville, NC 28803