Education Manager

NTCA–The Rural Broadband Association is looking for an Education Manager to join our team. As our Education Manager, you will have the opportunity to create programming and deliver training at NTCA’s conferences, meetings, and online learning platforms. You will work closely with other Member Engagement staff on programming content and related management tasks for various association meetings and conferences. Working with member-led planning groups and outside vendors. What will you do? Design programs and recruit speakers for specialty conferences, stand-alone meetings, Board Development events, and other NTCA meetings as assigned.   Collaborate with the conference and meetings team on agenda development and event planning.   Oversee speaker management to ensure exceptional presentations and attendee experience for NTCA event participants.   Co-manage the administration of webcasts, including managing schedules, invitations, rehearsals, day-of hosting, sponsorship fulfillment and ensuring the webcast is supported with regards to technology needs.   Analyze evaluation data from assigned meetings, membership data, and relevant NTCA committees to continually assess program quality and presentation effectiveness to inform future programming efforts.   Ensure conference content is sufficient to satisfy NTCA certificate program needs and any relevant CEUs based on assigned meetings.   Manage SHRM and HRCI CEU compliance. Ensure NTCA maintains its approved provider status and complies with all requirements of issuing entities.   Provide quality customer service and promote positive member relations via phone, on-line and on-site during events. May provide in-person support for and participate in special projects or events when necessary.   Work collaboratively across the division and the organization to actively assist where needed and seeks out ways to add value to the organization.   Performs other special duties, as required.   The ideal candidate will have the following position requirements:   Understanding and working knowledge of association events and educational programming. Demonstrated abilities with project management support and interest in industry-related research. Excellent interpersonal and verbal and written communication skills; ability to take initiative; experience with stand-up presentations; and ability to facilitate a variety of meetings. Strong collaboration, negotiation and creative thinking and initiative skills. Capacity to take a proactive approach to work, both independently and in small groups. Proficient with various applications such as MS Word, MS Excel, Outlook, and Teams.  Practical knowledge, skills, and abilities usually acquired through an undergraduate degree and a minimum of 4-6 years of related work experience.   Why work for us? NTCA offers a competitive compensation and benefits package that is designed to support employees’ health and wellness, financial satisfaction, work life balance, and protection from the unexpected. We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement within the organization.   Our compensation and benefits package includes: Competitive compensation program including regular performance feedback and coaching  Health insurance: medical, dental, vision, pharmacy benefits Company sponsored life insurance Short- and long-term disability Generous paid time off and paid holidays Hybrid work environment Corporate volunteering and community service opportunities 401(k) and pension retirement programs Comprehensive wellness program Convenient office location in near Ballston Metro NTCA’s work culture supports our core values of respect, collaboration, communication, innovation and creating a superior customer service experience.  If you are excited to contribute to our internal culture and to make a difference in the lives of the members we serve, we look forward to hearing from you.