PACS Support Specialist

NTT DATA's Client is seeking a PACS Implementation / Support Specialist with 6 years of experience (minimum) as a Sr Analyst

70% Remote / 30% Travel

Clinical:

Knowledgeable experience of clinical workflow processes within medical imaging departments.
Optimize clinical throughput and operational efficiency with PACS functionality and features.
Master the basics of medical terminology.
Effectively communicate with all stakeholders (physicians, imaging technologists, business and executive leaders, team members, etc.).

Technical:

Knowledge of the HL7 / DICOM standards in theory and practice.
Basic knowledge of current server operating systems, virtual environments, and networks as well as the safe handling of client hardware / software.
Working knowledge of VPN (virtual private network) and NAT (network address translation) technologies.
Basic knowledge of database structures and can create database queries (e.g. SQL).
Understanding PACS integration processes with Hospital Information Systems (HIS) and Radiological Information Systems (RIS).
Ability to implement and support 3rd party applications associated with PACS: CAD, TeraRecon, PowerScribe, ImageShare, Universal Viewer, etc.
Configure and support modalities and PACS workstations.
Must be able to demonstrate a minimum of 6 years' experience in either Priority 1 or 2 of the following applications:

Priority 1: Merative Merge
Priority 2: Change Health (McKesson) PACS
Priority 3: Change Health (McK) PACS
Priority 4: Client Centricity
Priority 5: Fuji Synapse
Philips IntelliSpace / Vue
Additional experience in Priority 3, 4, or 5 is preferred.
Experience working with ServiceNow ITSM is a preferred.

Typical Day to day tasks:

Developing and planning strategies and providing technical support.
Current state assessments of solution environments to identify requirements to successfully transition services required for Medical Imaging applications during Mergers, Acquisitions, and Divestitures.
Current state assessments of solution environments to identify requirements to successfully transition services required for external Radiology Reading Partners.
Implementation, configurations, and troubleshooting of the PACS and ancillary applications, i.e. Dynacad, OrthoView, Vitrea, TeraRecon, etc.
Managing and implementing the storage of all received digital images from a variety of sources to build and maintain routing solutions for diagnostic images.
Serving as a point of contact for the further development and improvement of a system in a medical facility.
Jointly responsible for the administration of user profiles.
Managing supplier relationships and maintaining technology.
Collaborate with the IT infrastructure team to communicate storage and compute needs for the PACS applications.
Install, configure, and administer the modalities connections in the existing network.
Jointly responsible for the administration of user profiles.
Managing the updating and archiving of image data.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this onsite role is $60.00-$70.00/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally required benefits.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.