What are the responsibilities and job description for the Networking Senior Analyst - Smart Hands Support position at NTT DATA, Inc.?
Req ID:273165
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Networking Senior Analyst - Smart Hands Support to join our team in New York, New York (US-NY), United States (US).
This role will provide Smart Hands Break-Fix support for networkequipment in IT closets at various campus/site.
**This role requires working onsite daily at our client's facilityand requires employee to be fully vaccinated on or before start date, to the extent required by applicable law.
Responsibilities:
- Work closely with the remote resolution team to provide smart hands support on site
- Networkgear Hands & Eyes support
- Perform on-site visual verifications
- Reset cables, cable replacement
- Rack/un-rack of physical networkcomponents
- Move, remove, swap or replace network equipment
- Replace ports, module, fans
- Networkequipment resets
- Power cycling, module/disk insertion/reset
- Provide console access, assist remotenetworkteam on break/fix issues for network devices
- Extensive travel throughout New York City
Basic Qualifications:
- 3 years of networking experience
- Ability to lift 50 lbs
- Personal vehicle for travel between sites
Additional Preferences:
- Availability for on-call rotation
- Should have Basic knowledge of Networks and Networking Devices
- Should know how to Console to the devices
- Should know about resetting the cables, rebooting the devices etc
- Ability to work effectively with minimal supervision
- Technical experience, technical aptitude
- Net Certification
- Strong time-management and organizational skills
- Ability to multi-task
- Detail oriented
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
