What are the responsibilities and job description for the Field Tech Analyst position at NTT DATA?
Job Description
Title: Field Tech Analyst
Duration: 6 Months
Location: Newark, CA
Job Description:
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Title: Field Tech Analyst
Duration: 6 Months
Location: Newark, CA
Job Description:
- Basic networking skills (understands basic concepts of network and host addressing such as subnet masks, DHCP, DNS, etc.)
- Windows 10 proficiency
- Microsoft Office 365 proficiency
- Basic SharePoint skills and ability to troubleshoot user access problems (e.g., browser cache clearing)
- Understanding of Active Directory concepts, both local and cloud-based (Azure AD).
- Able to troubleshoot authentication and authorization issues, such as account lockout, account expiration, MFA, etc.
- Working knowledge of security basics, such as responding to end-user alerts from anti-virus software or other security software (Windows Defender, Webroot, etc.).
- Installation of Windows Update patches on user workstations
- Solid understanding of "end-user " hardware setup (docking stations, USB ports, monitors)
- Able to independently handle all printer and printer issues (low/no toner, printer connectivity, double-sided printing, scanner functions, etc.)
- Strong interpersonal and communication skills
The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
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