Facilities Technician

NTT
Santa Clara, CA Full Time
POSTED ON 8/17/2023 CLOSED ON 10/8/2023

What are the responsibilities and job description for the Facilities Technician position at NTT?

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

POSITION SUMMARY: BASIC FUNCTION
The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements. Regular attendance is essential for satisfactory performance as this is an onsite position.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Performs and ensures the day-to-day cleanliness of the facility, including data center, customer area, office space and restrooms (including minor issues such as unstopping toilets or tightening toilet seats).
  • Assists front-of-house office area requests, including, but not limited to, furniture moves, material movement, lighting (changing lightbulbs) and cleanliness.
  • Maintains client cages on the data floor to include removal of data floor debris.
  • Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
  • Orders, tracks and restocks facility-related consumable items and parts ensuring performance at the lowest possible cost.
  • Moves heavy items around with a cart, pallet jack or forklift.
  • Performs project work or duties assigned by a supervisor, and continually monitors material processes for improvement.
  • Accurately documents daily tasks and reports all findings.
  • Cleans building floors and data floors by sweeping, mopping, hot mopping, scrubbing, or vacuuming them.
  • Gathers and empties trash. Services, cleans, and supplies restrooms.
  • Cleans and polishes furniture and fixtures. Dusts furniture, walls, machines, and equipment.
  • Cleans windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Performs physical labor for various maintenance functions, including minor repairs, drywall repair and finish, painting, wall hangings, and stocking/organizing materials.
  • Removes debris from sidewalks, driveways, and parking areas.
  • Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
  • Safely mixes water and detergents in containers to prepare cleaning solutions, according to specifications.
  • Steam-cleans or shampoos carpets. Strips, seals, finishes, and polishes floors.
  • Cleans and restores building interiors using commercial cleaning equipment.
  • Drives vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
  • As time permits, assists the Mechanical and Electrical CFOps team members with day-to-day tasking such as filter replacement, Cooling Tower Yard cleaning, and any other basic tasks.
  • Comply with all safety procedures and requirements.
  • Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Basic skill with MS Office products, tablets and Data Entry
  • Must be able to work effectively and collaboratively in a team environment
  • Effective communications skills, both written and oral
  • Detailed oriented
  • Operate Hand and Machine Tools
  • Operate a forklift, can be trained within the company.

#GlobalDataCentersCareers 

What will make you a good fit for the role?

POSITION SUMMARY: BASIC FUNCTION

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area.  Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials.  This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements.  Regular attendance is essential for satisfactory performance as this is an onsite position.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Performs and ensures the day-to-day cleanliness of the facility, including data center, customer area, office space and restrooms (including minor issues such as unstopping toilets or tightening toilet seats).
  • Assists front-of-house office area requests, including, but not limited to, furniture moves, material movement, lighting (changing lightbulbs) and cleanliness.
  • Maintains client cages on the data floor to include removal of data floor debris.
  • Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
  • Orders, tracks and restocks facility-related consumable items and parts ensuring performance at the lowest possible cost.
  • Moves heavy items around with a cart, pallet jack or forklift.
  • Performs project work or duties assigned by a supervisor, and continually monitors material processes for improvement.
  • Accurately documents daily tasks and reports all findings.
  • Cleans building floors and data floors by sweeping, mopping, hot mopping, scrubbing, or vacuuming them.
  • Gathers and empties trash. Services, cleans, and supplies restrooms.
  • Cleans and polishes furniture and fixtures. Dusts furniture, walls, machines, and equipment.
  • Cleans windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Performs physical labor for various maintenance functions, including minor repairs, drywall repair and finish, painting, wall hangings, and stocking/organizing materials.
  • Removes debris from sidewalks, driveways, and parking areas.
  • Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
  • Safely mixes water and detergents in containers to prepare cleaning solutions, according to specifications.
  • Steam-cleans or shampoos carpets. Strips, seals, finishes, and polishes floors.
  • Cleans and restores building interiors using commercial cleaning equipment.
  • Drives vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
  • As time permits, assists the Mechanical and Electrical CFOps team members with day-to-day tasking such as filter replacement, Cooling Tower Yard cleaning, and any other basic tasks.
  • Comply with all safety procedures and requirements.
  • Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Basic skill with MS Office products, tablets and Data Entry
  • Must be able to work effectively and collaboratively in a team environment
  • Effective communications skills, both written and oral
  • Detailed oriented
  • Operate Hand and Machine Tools
  • Operate a forklift, can be trained within the company.

EDUCATION & EXPERIENCE

  • High School Diploma or GED required
  • Minimum 6 months’ facility maintenance or custodian experience
  • Hand and Machine tool experience required
  • Basic computer and tablet aptitude
  • Fire and Life/Safety training preferred

PHYSICAL REQUIREMENTS

  • Ability to lift and carry heavy equipment, up to 50 lbs.
  • Ability to communicate effectively with verbal, visual, and listening skills
  • Motor skills necessary to complete physical work and computer tasks
  • Able to climb a ladder and work on a raised platform
  • Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

WORK CONDITIONS

  • Typical office and data center work environment with varying temperatures and loud noises
  • PPE required including sturdy work boots, hardhat, glasses, and a high visibility vest when performing certain tasks
  • Regular daily usage of a computer or workstation.
  • Work on site; no telecommuting.

SPECIAL REQUIREMENTS

  • Forklift Certification to be provided during employment.
  • CPR/First Aid Certification to be provided during employment.
  • Must wear close-toed shoes with a solid leather or composite sole.
  • Must possess a current, valid state-issued driver’s license.
  • Requires flexibility to work additional hours in evenings or weekends to meet business requirements or client needs.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $23.30 - $33.50 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

Salary : $23 - $34

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