Parts and Service Advisor

Nu Way Concrete Forms

Job Description

Job Title: Parts and Service Counter

Department: Parts and Service Dept.

Reports To: Parts and Service Manager

FLSA Status: Non-Exempt

Summary: Responsible for shipping and receiving for the parts and service dept. Waits on customers on the counter when time permits.

Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for shipping and receiving.*
• Customer service/sales on the sales counter.*
• Answers the phone to accommodate customers for parts and service department.*
• Helps organize the showroom when time permits.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Use Bistrack to find product and track inventory quantities.

Education/Experience:

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Specialized Training:

• Mechanical Background
• Computer skills

Knowledge, Skills, and Other Abilities:

• Mechanical Background
• Communication skills to communicate with customers
• Computer knowledge

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is frequently required to sit, climb or balance, and talk or hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), work near moving mechanical parts, and outdoor weather conditions.

The noise level in the work environment is usually moderate.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Signing bonus

Application Question(s):

• Are you willing to do a pre employment drug test?
• Are you willing to perform a background check?

Experience:

• Service Writers: 1 year (Preferred)

Work Location: One location