UX Researcher

We’re going to places, hop on board.

Our value is in our employees – smart, passionate, and fun people.

Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated UX Researcher for a Full-Time Remote position. 

You’ll collaborate with our client to establish and integrate a user research strategy into the development cycle for their digital properties. You’ll conduct evaluative user research to produce insights and recommendations for optimizing the current customer experience, and you’ll also educate the client’s teams about customer behavior and mindsets. Through generative research, your insights will support those teams in introducing new and innovative features that will drive the modernization of the department’s websites.

Integrating user research methods and activities into the department will require a cultural shift. You’ll need to value incremental successes and think creatively to address organizational and technical limitations. Your ability to communicate research findings and how they 

Day-to-Day Responsibilities

• Develop a foundational user research strategy and high-level activity roadmap that aligns with the organization’s strategic goals
• Work with cross-functional teams to prioritize research opportunities
• Execute qualitative research, such as moderated usability testing, expert reviews, and interviews; and quantitative research, such as surveys, card sorts, and tree tests
• Report findings from generative and evaluative research and provide actionable recommendations to support the teams in improving their current website(s) and introducing new features
• Analyze and report findings and recommendations from the website’s current customer surveys
• Conduct workshops to educate client teams about UX research
• Assist with content maintenance and other work as needed

Requirements

• A portfolio or work sample demonstrating your UX research skills
• 2 years of experience in conducting qualitative and quantitative research (e.g., usability studies, interviews, and surveys), and knowing when (e.g., ideation, discovery, and product development) and how to apply research results during the design process 
• Proficiency in communicating user research findings to cross-functional partners to drive impact.
• Ability to navigate cross-functional teams to plan and execute research in a collaborative nature and to report to all levels in the organization
• Knowledge of best practices in user interface design and the ability to make research-based design recommendations 
• Expertise with presentation, prototyping, and design collaboration tools 
• Experience working in an Agile UX design environment
• Prior experience working with the federal government is a plus
• Excellent written and oral communication and interpersonal skills
• Ability to communicate with senior stakeholders to enable buy-in for research
• Strong analytical, problem-solving, and critical thinking skills
• Flexibility in the face of shifting client priorities and requirements

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Must be able to pass a background check for federal contracting work (Public Trust) after hire.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state-of-the-art technologies, architectures, and life cycle management. We are a Certified Microsoft Partner with extensive Microsoft technologies experience. Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management. We offer competitive salaries, an attractive benefits package, and the opportunity to learn from experts.  

High technology small business with long-standing U.S. Federal Government experience * Visionary executive leadership * Expert professional services team comprises highly skilled engineers and software developers * Rapid growth over the last several years. 

NuAxis is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled. Employment contingent upon successful completion of a background investigation

At NuAxis Innovations, we are committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure, and maintain a healthy work/life balance. NuAxis Innovations benefits include medical, dental, vision, spending accounts, disability, basic and supplemental life insurance, a 401(k) plan, paid time off, and additional voluntary benefits. More specific information on benefits eligibility will be provided as part of the interview process.

#NAI #Dice