Badging Administrator

Role: Workplace Operations Coordinator (Badging Administrator)

Location: San Francisco, CA (On-Site: M-F)

Duration: 6 Months contract

Client: Lyft, Inc.

Job ID: 360830

Notes: Badging experience is a must. Brivo systems experience preferred.

Job Description

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

The Workplace Operations Coordinator will assist in facilitating the daily operations of an ongoing delightful experience for all employees of Lyft. They will provide consistent workplace related operational support and assist in maintaining an inclusive and safe environment for Lyft employees.

ABOUT YOU:

You are an individual who possesses a strong ability to successfully prioritize and execute tasks/duties as assigned in alignment with the overall goals of the team. You have a growth mindset and know how to stay self-motivated and demonstrate a positive attitude. You feel empowered to take initiative and lead from your seat. You consistently demonstrate strong verbal and written communication skills.

RESPONSIBILITIES:

Represent “Lyft” culture in the reception area by stocking candy stations daily, maintain the appearance of the front desk and lobby area and manage music if applicable.

Keep an upbeat demeanor and greet every employee and guest as they arrive -you are the first and last point of contact

Ensures music content adheres to Lyft’s Core Values and volume level is appropriate for a workplace environment

Keep weekly inventory of Workplace items that need to be purchased. Restock supply closet on a regular basis. Support local teams with inventory management

Manage incoming and outgoing mail/shipment process within the all workplaces

Unpack and stock Workplace deliveries in designated closets or support shipments to desired locations

Assist with general conference room bookings

Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary

Coordinate with security on incoming visitors. Ensure name tags are printed and given to all visitors at the reception desk

Maintain clear and consistent communication while providing cross functional support to HR, Recruiting, Development, Real Estate, Construction and Physical Security

Receive, troubleshoot, resource and resolve all incoming employee/guests questions or concerns

Support all Workplace leadership with all duties as necessary

EXPERIENCE & SKILLS

Be aligned with Lyft’s Core values: Make it Happen, Uplift Others and Be Yourself

A passion for facilitating an overall positive employee experience through ongoing operational support

2 years of customer service experience

1 years in Workplace related experience

Possess the ability to remain agile and multi-task effectively in a fast paced environment

A passion for fostering an overall positive employee experience through ongoing operational support

Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively

Capable of prioritizing tasks/duties as assigned and delegating tasks as needed

Job Type: Contract

Pay: $25.00 - $27.00 per hour

Schedule:

• 8 hour shift

Experience:

• badging administration: 2 years (Required)
• Access control: 2 years (Preferred)
• security control: 2 years (Preferred)
• Access Management: 2 years (Preferred)

Work Location: In person