What are the responsibilities and job description for the Supervisor, Installer position at NuCO2 Management LLC?
NuCO2 is the largest national provider of beverage grade liquid CO2 to the food service and hospitality industry.
This position is responsible for the day-to-day operations of the depot and related customer base including production scheduling, manpower planning, general property maintenance, safety training, government, and state and company regulations compliance. Other duties can include working as a Route Driver and/or Installer / Technician.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Directly supervises 1-4 associates and/or installation technicians.
- Adheres to and enforces the organization’s policies, procedures, Federal/State applicable laws and municipal regulations.
- Responsibilities include interviewing, hiring, road testing, and training new hires.
- Resource planning, assigning, and directing work; appraising performance; rewarding and counseling employees; addressing complaints and resolving all depot concerns.
- Back filling for delivery driver absences (vacations, sick, replacement)
- Monitors employee timesheets in UltiPro to ensure compliance with Hours-of-Service Regulations (OP-201)
- Train and manage drivers to adhere to Xata guidelines.
- Inspects depot property, Receiver, Trucks, PAL devices, Xata, and all associated equipment for quality assurance, while using company approved Standard Operation Procedures (SOP’s).
- View all E-mails and respond as necessary in a professional and timely manner.
- Review DCI (Driver Check In) to plan resources to complete install, pulls, swaps, and call-in requests.
- Review completed trips report to ensure route completion, productivity, and to identify frequency adjustments.
- Review and approve all exceptions and make necessary frequency changes.
- Review completed service and installation activities while using company approved Standard Operation Procedures.
- Verify depot cylinders, bulk tanks, and parts inventory.
- Send daily Receiver reading levels to Praxair via website and receive liquid CO2 inventory in E-PAL.
- Review Digital Dashboard to update delivery schedule and schedules resources accordingly.
- Review installs & service schedule and communicates challenges to the Service Scheduler.
- Verifies CO2 transfers in the “Quality Product Tracking Log.”
- Files COA and delivery receipts from CO2 vendors in date order for quality assurance process.
QUALIFICATIONS:
- Ability to lead and motivate subordinates through a positive safety first, goal oriented, and productive mindset.
- Ability to read, analyze and interpret established SOP’s, technical procedures, or governmental regulations.
- Excellent verbal and written communication skills. Have the ability to communicate effectively (verbally and by email) all SOP’s installation challenges to the Scheduler, Sales, Ops. Managers, and Safety Departments.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Strong organizational and multi-tasking skills
- Have basic knowledge of the permitting procedures, where applicable.
- Basic mathematical skills – addition, subtraction, multiplication, percentages, decimals, and division.
- Basic Microsoft Office computer skills.
- Experience using UltiPro, Digital Dashboard, E-Pal, Nu Routes, Microsoft Office products, to assist the depot management preferred.
- Experience with Hazardous Material and pressurized gas systems preferred.
EDUCATION AND TRAINING:
- High school diploma or general education degree (GED).
- Associate degree or bachelor's preferred.
EXPERIENCE:
- Must be at least 21 years of age.
- A minimum of two years' experience as a supervisor preferred.
- Minimum of 1-year commercial driving experience in a similar vehicle in the past 3 years.
- Must have a clean driving record that meets NuCO2’s Safety Point System.
- Strong mechanical ability and basic knowledge of building construction process required.
- Previous experience in plumbing, cable installation, or construction experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
- CDL – Minimum Class B
- HAZMAT and Tanker endorsements
- Tanker endorsement
- No air brake restrictions
- Medical Card required.
- Maintain Boiler License where applicable.
In exchange for your contributions to the organization, NuCO2 provides employees with a full benefit package to include medical, dental, vision, prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.
#INDHP5
Experience
Preferred- 1 year(s): Supervisory, Commercial driving and experience of installation and/or Technician
Education
Preferred- Technical/other training or better
- High School or better
Licenses & Certifications
Required- Tanker
- Hazmat
- CDL
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
