Projects Coordinator

About the National Service Office

The National Service Office is the central operational engine for two evidence-based programs: Nurse-Family Partnership and Child First. In 2020, what was formerly the National Service Office solely for Nurse-Family Partnership united with Child First, a merger empowering two proven models to share complementary expertise, infrastructure and integrated services. The resulting unified entity works to ensure that healthcare, early childhood development, and the mental wellness of the entire family are served in proven ways to achieve long-term positive outcomes.

Our Commitment to You

We recognize that inequity stems from policies and practices that cause and justify inequitable distribution of rights, opportunities, and experiences across underserved communities, including various racial, ethnic, gender, religious, and sexual orientation groups. The NSO is committed to addressing its principles and practices that cause inequality and is committed to promoting anti-racism, anti-oppression, diversity, equity, and inclusion in our research, education, and operations. We respect and honor differences in race, ethnicity, religion, sex, national origin, disability, age, sexual orientation, gender identity, and veteran status and have an ongoing commitment to identify and address issues that affect our staff and the communities we serve.

Position Description

The primary purpose of the Projects Coordinator position is to support key operational program initiatives and innovations at the National Service Office and related to our Network partners and affiliates. This position should have a solutions-oriented mindset as it will assist with the development and operationalization of effective programs, including the tracking of activities, milestones, and overall progress. Duties will consist of managing various administrative tasks, helping to foster a collaborative team environment, and working cross-departmentally to meet organizational goals.

This position is remote and can be located anywhere in the United States.

Essential Duties and Responsibilities

• Coordinate and collaborate with internal NSO teams to ensure programs are effectively operationalized within the organization.

• Oversee daily administrative and logistical activities, such as creating and monitoring check requests and reports, scheduling and facilitating planned updates and informational calls, supporting recurring internal and external stakeholder calls, tracking participants and key milestones.
• Ensure consistent communication with internal and external stakeholders is maintained.
• Monitor program processes and milestones for successful implementation in support of annual strategic goals.
• Attend team meetings to discuss progress and maximize team productivity.
• Draft and update communication materials.
• Maintain and update operational progress reports for management and key stakeholders.

Knowledge, Skills & Experience

• Minimum 3 years’ experience in coordinating projects and activities related to planning for and implementing organizational initiatives.
• Minimum 2 years’ experience in identification and implementation of procedures that increase efficiency.

• Minimum 2 years’ experience in generating reports to measure impact of projects and initiatives.

• Excellent verbal and written communication skills.
• Ability to organize, prioritize, and complete tasks in a timely manner.
• Proficiency in Microsoft Office and Salesforce.

Supervisory Responsibilities

This position reports to the Manager, Strategic Funds and has no direct reports.

Salary

• Salary is determined based on experience and skill set. Geographical adjustments may be considered.
• Range: $57,300 - $68.000/year

Benefits

The National Service Office offers the following benefits: Medical, Dental, Vision, 401k, Group Term Life Insurance, Short-term and long-term disability, vacation time, personal time, sick time and 14 paid holidays.

Core Organizational Values

• Be tenacious caregivers by bringing passion and excellence to our clinical practice and professional services.
• Actively listen to and persistently serve our families and our implementation network.
• Provide leadership in the field of evidence-based and home visitation programs.
• Seek and find solutions.
• Innovate and stay relevant.
• Translate and enhance the science of pregnancy, brain, and early childhood development to serve vulnerable babies and families.
• Promote health equity and eliminate disparities to improve outcomes for the moms and babies we serve now and beyond.
• Respect and honor differences in race, ethnicity, religion, sex, national origin, disability, age, sexual orientation, gender identity and veteran status.
• Be respectful, collaborative and tenacious in all our interactions with each other and on behalf of our families and implementation network.

To learn more about the programs and the national service office, please visit www.nursefamilypartnership.org and www.childfirst.org.